Create a support ticket

 


View a support ticket

To view the status of a support ticket: 

  1. In the Armor user interface, in the left-side navigation, click Support
  2. Click Tickets + Notifications
  3. Search for and select the desired ticket. 

 


 

Add a recipient to an existing support ticket

  1. In the Armor user interface, in the left-side navigation, click Support
  2. Click Tickets + Notifications
  3. Search for and select the desired ticket. 
  4. In Add Recipient, enter the name or username of the recipient, and then select the name.