Before you begin, Armor recommends that you review pre-installation / pre-deployment information, such as virtual machine offerings and supported browsers.

To learn more, see Pre-deployment considerations for Armor Complete.


Step 1: Open the Account Signup email

  1. In the email from Armor, click the link.


Step 2: Complete your security information

In this step, you will add your phone number to your account. This phone number will be used for multi-factor authentication. To complete the account signup process and to log into AMP, you must be near this phone number.
  1. Note your Armor username. 
  2. In Password and Confirm Password, create and enter an account password.
  3. Complete the Challenge Phrase and Challenge Response
  4. In Phone Number, select your country code / flag, and then enter your phone number.
  5. Click Validate to validate the phone number entered.
  6. Click Continue.

Step 3: Create a virtual machine with a new workload

  1. In the Armor Management Portal, in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Hover over the plus ( + ) icon, and then click the Virtual Machine icon.
  4. Locate and select the desired operating system and operating system version.
  5. On the right side, use the Region drop-down menu to select the data center to host your virtual machine.
  6. Select the desired virtual machine based on your CPU and memory needs (GB).
  7. In Name, enter a descriptive name for your virtual machine.
  8. In Workload, select New Workload
  9. In New Workload Name, enter a descriptive name.
  10. In New Tier Name, enter a descriptive name. 
  11. In Location, select and verify the data center to host your virtual machine. 
  12. Under Access Credentials, note your username to access the virtual machine. 
  13. In Password, enter a secure password to use to access the virtual machine. 
  14. (Optional) For additional storage, under Storage Substrate and Disk Size, select your desired storage, and then click Add Disk
  15. On the right-side menu, review the pricing information, and then click Purchase
  16. To view the status of your newly created virtual machine, in the left-side navigation, click Infrastructure, click Virtual Machines, and then search for your newly created virtual machine. 


Step 4: Download and install your SSL/VPN 

If you run Ubuntu 16.x, then please review Install SSL VPN Client for Ubuntu 16.x.

If you run Ubuntu 18.x, then please review Install SSL VPN Client for Ubuntu 18.x.

If you run Mac OS 10.11 or higher, then please review Install SSL VPN Client for Mac OS, version 10.11 and higher.

Before you can download and install your SSL VPN, the account administrator must add the following permissions to your account: 

  • Write SSL VPN Devices and Users 
  • Read SSL VPN Devices and Users
  • Read Virtual Data Centers 

Additionally, your account administrator must enable your account to download and install the client.

Confirm with your account administrator before you attempt to download and install.  

This section is for Account Administrators only.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure
  2. Click SSL VPN
  3. Click Members.
  4. Click the plus ( + ) icon.
  5. In the field, enter and select the name of the user, or their email address.

  6. Mark the desired data center or data centers that the user can connect to.

  7. Click Submit.

  8. Click Client
  9. Click Download SSL VPN client
  10. After installation, open the client.
  11. Click Settings.
  12. Return to AMP, specifically to the Client section of the SSL VPNscreen.
  13. Use the Client Configuration table to locate the data center and corresponding information to add to the client. 



  14. Under Client Configuration, copy the Location information, and then paste that information into Connection Alias.
  15. Under Client Configuration, copy the HOST/FQDN information, and then paste that information into Hostname/IP Address.
  16. Under Client Configuration, copy the Port information, and then paste that information into Port.
  17. Click Add.
  18. Click OK.
  19. In the drop-down menu, select the newly created connection.
  20. Log into the client.


Step 5: Create a firewall rule with a new IP address group

Step 1: Create an IP Group

In the Firewall screen, each entry in the table represents a single firewall rule; however, each firewall rule can contain several IP addresses or just a single IP address. 

You can combine related IP addresses into a single IP Group. For example, if you want to block traffic from three separate IP address, you do not have to create three separate firewall rules. Instead, you can combine the three separate IP addresses into a single, configurable IP Group. Then, when you create a firewall rule, you can pick the newly created IP Group as your Source or Destination IP addresses.

  1. In the Armor Management Portal (AMP), on the left-side navigation, click Security

  2. Click Firewall

  3. If you have virtual machines in various data centers, then in the top drop-down menu, select the desired data center.  

  4. Click IP Groups
  5. Click Actions, and then click New Group
  6. In IP Group Name, enter a descriptive name. 
  7. In Add Members To Group, enter a member, and then click the plus icon.
  8. Click Apply


Step 2: Create a Service Group

In the Firewall screen, each entry in the table represents a single firewall rule; however, each firewall rule can contain several protocols (and ports).

You can combine related protocols (and ports) into a Service Group. For example, if you want to create a firewall rule to block three types of traffic, you do not have to create three separate firewall rules. Instead, you can combine the three types of traffic (protocols and ports) into a single, configurable Service Group. Then, when you create a firewall rule, you can pick the newly created Service Group.

  1. In the Armor Management Portal (AMP), on the left-side navigation, click Security

  2. Click Firewall

  3. If you have virtual machines in various data centers, then in the top drop-down menu, select the desired data center.  

  4. Click Service Groups
  5. Click Actions, and then click New Group.  
  6. In Service Group Name, enter a descriptive name. 
  7. In Add Members To Group, enter the service or sub-protocol, and then click the plus ( + ) icon. 
  8. Click Apply

For a complete list of supported services and sub-protocol, see Review supported services and sub-protocols.


Step 3: Create a Firewall Rule 

  1. In the Armor Management Portal (AMP), on the left-side navigation, click Security

  2. Click Firewall

  3. If you have virtual machines in various data centers, then in the top menu, click the corresponding data center. 

  4. Click Actions, and then click New Rule

  5. In Name, enter a descriptive name. 
  6. In Action, select Allow to allow specified traffic to access your virtual machine or Block to block specified traffic. 
  7. Under Service, enter and select the name of the desired Service Group.
  8. Under Source, enter and select the name of the desired IP Group.
  9. Under Destinations, in the field, enter and select the name of the desired IP Group.
  10. Click Save Rule

After you create a rule, Armor recommends that you place the rule in the correct order.

To reorder a rule:

  1. Under Rule, in the numbered fields, enter a number to move the rule to a different position. 
    • If you have more than 25 rules, the additional rules will be placed in a secondary section within the Firewallscreen. To reorder and move these additional rules into a higher position, enter a number under the Ordercolumn, and then press Enter on your keyboard. 
  2. In the top menu that appears,  click Save.

If you are not familiar with ordering rules, contact Armor Support to help you properly order your firewall rules. It is extremely important to order rules in order to receive desired traffic.

To learn how to send a support ticket, see Support Tickets.


To disable a rule:

  1. Locate and hover over the desired rule.
  2. Click the vertical ellipses.
  3. Click Disable Rule.
  4. Click Disable Rule again.
  5. In the top menu that appears, click Save.


Step 6: Subscribe to data center notifications


Step 7: Configure your notification preferences

Armor recommends that you configure your account to receive notifications for Account, Billing, and Technical events.

These notification preferences do not relate to support tickets.

To update your notification preferences for support tickets, see Support Tickets.

Account

You will receive a notification when:

  • A password expires in 14 days.
  • A password expires in 7 days.
  • A password expires in 24 hours.
  • A password has expired.
Billing

You will receive a notification when:

  • An invoice has posted. 
  • An invoice is past due (2, 10, 15, 25, and 30 days).
  • A payment method will soon expire (1, 15, and 30 days).

You can configure a user to become the primary billing contact for an account. This user will receive billing notifications. Additionally, this user will be listed in the Bill to field in an invoice. 

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account.
  2. Click Users
  3. Locate and hover over the desired user. 
  4. Click the vertical ellipses. 
  5. Select Set as Primary Billing Contact
  6. Click OK
Technical

You will receive a notification when:

  • A virtual machine will be deleted or downgraded.
  • CPU, disk, and memory utilization is at more than 90% for 5 minutes.
  • Ping, SSH (Linux), or RDP (Windows) fails for 5 minutes.

You can only change the notification preferences for your own account. You cannot change the notification preferences for other user accounts.

  1. In the Armor Management Portal (AMP), in the top, right corner, click the vertical ellipses.
  2. Click Settings
  3. Click Notification Preferences.
  4. Use the slider to make your desired changes.
  5. Click Update Notification Preference to save your changes.