Home > Armor Complete - Product User Guide > Disaster Recovery (upgraded users) (external draft) > Disaster Recovery (upgraded users) (external draft)

This document only applies to upgraded users.

Overview

Armor, along with Zerto, provides a fully managed continuous data replication (disaster recovery) service.

At a high-level, this service replicates your resources in a failover site to help you:

This service replicates the following resources from your production environment into the failover site: 

Resource typeSpecific components
Infrastructure
  • Workloads
  • Virtual machines
Networking
  • IP addresses
  • L2L VPN
  • SSL/VPN
Core Services
  •  
Security 
  • Malware protection
  • File integrity monitoring
  • Patching
  • Log Management
  • Firewall
  • Security Incidents 

If there is an outage in your primary data center, and you continue to work with your infrastructure in the failover site, then any modifications you make will be not replicated in the primary data center once the outage has been resolved.

Typically, the failover site is the closest data center to your primary data center. Currently, Armor offers this service in the following locations: 

Primary data centerDefault failover site
Dallas (DFW01)Phoenix (PHX01)
Phoenix (PHX01)Dallas (DFW01)

Prerequisites

Before your order this add-on product, consider the following scenarios: 

In Gen 3 (my.armor.com), you were able to access your virtual machine via the Cisco AnyConnect Secure Mobility Client. In Gen 4 (amp.armor.com), you can only access virtual machines via the VMwareTRAY SSL VPN-Plus Client. Even after you upgrade to Gen 4, you can still use the Cisco to access your transferred virtua; machines; wever, 


Order Continuous Server Replication (Disaster Recovery)

You can order Continuous Server Replication (Disaster Recovery) from the Virtual Machine Details screen in the Armor Management Portal (AMP).

  1. In the Armor Management Portal (AMP), on the left-side navigation, click Infrastructure
  2. Click Virtual Machines
  3. Locate and select the desired virtual machine.
  4. Next to the virtual machine name, click the gear icon. 
  5. Select Add Continuous Replication.
  6. In the drop-down menu, confirm the desired virtual machine. 
  7. Review the information, including pricing information, and then select Submit
  8. To confirm that this service was activated:
    1. Return to the Virtual Machine Details screen for the desired virtual machine. 
    2. Click the Continuous Server Replication tab.
    3. Review the status for Server Replication
  9. (Optional) Armor recommends that after your add-on product has been fully provisioned, you should request a test failover, simply to verify the service. 

Request and view a test failover 

You can request test failover to meet compliance requiremetns or to verify that the add-on product was successfully provisioned. 

After a successful failover, you can view and confirm the failover in the Armor Management Portal (AMP). 

  1. In the Armor Management Portal (AMP), on the left-side navigation, click Support.
  2. Click Tickets + Notifications
  3. Click New Ticket
  4. In Ticket Subject, enter Request for a Test Failover
  5. (Optional) In Add Recipient, enter the name or username of additional recipients to add to the ticket, and then select the name.
  6. In Ticket Explanation, enter the name of the corresponding virtual machine. 
  7. Click Create Ticket
  8. To view the status of your ticket, in the left-side navigation, click Support, and then click Tickets + Notifications
  9. On the left-side navigation, click Infrastructure
  10. Click Virtual Machines
  11. Click the Test virtual machine. 
  12. To terminate the test failover, create a support ticket and indicate your interest to end the test failover. 


ColumnDescription
Server Replication
Protected Site
Recovery Site
Status
Current RPO (Recovery point objective)



Request and view a live failover

You can request failover to troubleshoot during an outage in your primary data center. 

During an outage, Armor will send you

If there is an outage in your primary data center, and you continue to work with your infrastructure in the failover site, then any modifications you make will be not replicated in the primary data center once the outage has been resolved.

After a successful failover, you can view and confirm the failover in the Armor Management Portal (AMP). 

  1. In the Armor Management Portal (AMP), on the left-side navigation, click Support.
  2. Click Tickets + Notifications
  3. Click New Ticket
  4. In Ticket Subject, enter Request for a Live Failover or Request for a Test Failover
  5. (Optional) In Add Recipient, enter the name or username of additional recipients to add to the ticket, and then select the name.
  6. In Ticket Explanation, enter the name of the corresponding virtual machine. 
  7. Click Create Ticket
  8. To view the status of your ticket, in the left-side navigation, click Support, and then click Tickets + Notifications
  9. On the left-side navigation, click Infrastructure
  10. Click Virtual Machines
  11. Click the Test virtual machine. 

Troubleshoot Continuous Server Replication tab

If you cannot access the Continuous Server Replication tab in the Virtual Machine Details screen, consider that: 


Frequently asked questions

In short, how do I request failover? 

What are the requirements for requesting a disaster recovery? 


How long does it take my for environment to be replicated in the failover site? 


If I make any changes while working in the failover site, will those changes be reflected in the primary data site? 


If my primary data center is down, does Armor automatically revert my environment into the failover site, or do I need to submit a request? 


If I am simply performing a test failover for compliance reasons, how do I return to my primary data center? 


While working in my failover site, can I manage my firewall rules? 


How do I access my virtual machines while working in my failover site? 


What aspects of my environment are replicated into the failover site?