Understand Malware Protection data


Troubleshoot Malware Protection data


Export Malware Protection data

To export the data: 

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Security

  2. Click Malware Protection.

  3. (Optional) Use the filter function to customize the data displayed. 

  4. Below the table, click CSV. You have the option to export all the data (All) or only the data that appears on the current screen (Current Set). 

    Function

    Data Displayed

    Notes

    CSV

    Vm Name, Vm Provider, Os, Last Agent Communication Date, Last Scanned Date

    A blank entry indicates that the action has never taken place. For example, if there is a blank entry under Last Scanned Date, then a scan has never taken place for that corresponding virtual machine. 


View Malware Protection details

The Malware Protection Details screen displays the malware that has been detected in your virtual machine. This screen only shows data for the last 90 days. 

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Security

  2. Click Malware Protection.

  3. Locate and select the desired virtual machine. You will be taken to the Malware Protection Details screen. 

    Total Events indicates that the total number of malware detected in the past 90 days.

    Column

    Detail

    Malware Name

    The name of the malware detected in your virtual machine.

    Filename

    The location of the malware detected in your virtual machine.

    Action Taken

    The action taken against the malware (Quarantine, Clean, Rename, Pass, Deny Access).

    Scan Date

    The date when the malware was detected.


Troubleshoot Malware Protection screen

If you do not have any malware events listed, consider that: 

  • Armor did not detect any malware events on this host in the last 90 days.
    • If a malware event is detected, Armor will contact you based on your notification preferences. To learn how to configure your notification preferences, see Update notification preferences
  • You do not have permissions to view malware events.
    • You must have the View AVAM permission enabled to view malware vents. Contact your account administrator to enable this permission. To learn how to update your permissions, see Roles and Permissions