Home > Installation > Complete the post-upgrade process (account administrators for Armor Complete)


This document only applies to Armor Complete account administrators who have been notified by Armor that their account has fully upgraded to Generation 4. Additionally, this document only applies to users who have complete the pre-upgrade tasks. 

24 hours before the upgrade process began, you received instructions regarding the pre-upgrade process. Armor highly recommends that you complete the two tasks before you continue with this document. To learn how to complete the pre-upgrade tasks, see Complete the pre-upgrade process (account administrators for Armor Complete).

Step 1: Review post-upgrade considerations

Operating system availability and fixed instance offerings

During the upgrade process, your virtual machines from Generation 3 have been replicated into the Generation 4 platform.

If you decide to add or update a virtual machine, Armor offers a pre-defined list of virtual machine, displayed in the Armor Management Portal (AMP). You can search and select a virtual machine based on your operating system, CPU, or memory needs. 

If you add or update a virtual machine in Generation 4, that virtual machine will be priced according to the updated pricing structure.

To learn more, see Pricing / Billing in Generation 4.

Supported browsers

Step 1: Review your virtual machines

To ensure a successful upgrade, Armor recommends that you review your virtual machines. 
  1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure
  2. Click Virtual Machines
  3. Review the listed virtual machines. 

Step 2: Enable SSL/VPN access for your users

If you run Ubuntu 16.x, see Install SSL VPN Client for Ubuntu 16.x

Step 3: Enable and install your SSL/VPN access 

If you have accounts in multiple virtual data centers, you must install the SSL/VPN client for each data center. 

Step 4: Review your firewall rules

To ensure a successful upgrade, Armor recommends that you review your firewall rules.
  1. In the Armor Management Portal (AMP), in the left-side navigation, click Security
  2. Click Firewall
  3. Review the listed firewall rules. 

(Optional) Step 5: Create additional roles 

Before the upgrade process began, Armor had created default roles and assigned those roles to your users. 

Now, you can assign and customize additional roles to your users, or modify the default roles from Armor. 

You can assign multiple roles to a user.

To learn more about Roles and Permissions, see Roles and Permissions.

(Optional) Step 6: Assign roles to existing users

This step only applies if you created additional roles for your users.

Step 7: Invite your users

During the upgrade process, Armor transferred your users into the Armor Management Portal (AMP).  

Similar to account administrators, upgraded users must also complete the account signup process. 

  1. In the Armor Management Portal, in the left-side navigation, click Account
  2. Click Users
  3. Locate and hover over the desired user.
  4. Select Resend Invitation. An email will be sent to the user. 
  5. Repeat the above steps for every user. 

To help your users, you can share the Complete the onboarding process (invited users for Armor Complete) document located in the Armor Knowledge Base.

Step 8: Update your Vormetric account

If you used Vormetric in Generation 3, you must update your Vormetric account for Generation 4. 

After the upgrade process, Armor will send you instructions regarding how to update your Vormetric account. 

To learn more, see Upgrade your Vormetric environment for Generation 4

Step 9: Subscribe to data center notifications

Step 10: Configure your notification preferences