Page tree

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 40 Next »


Armor Knowledge Base


Feedback

Have a suggestion for the Armor Knowledge Base?

Send a message to kb@armor.com.

Error rendering macro 'excerpt-include'

No link could be created for 'Armor Management Portal (AMP) Only (snippet)'.

Create a support ticket

Error rendering macro 'excerpt-include'

No link could be created for 'Create a support ticket (snippet)'.


View a support ticket

To view the status of a support ticket: 

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Support
  2. Click Tickets + Notifications
  3. Locate and select the desired ticket. 

 


Add a recipient to an existing support ticket

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Support
  2. Click Tickets + Notifications
  3. Locate and select the desired ticket. 
  4. In Add Recipient, enter the name or username of the recipient, and then select the name. 
    • To remove a recipient, click the corresponding trash icon.

Chat with Armor

Error rendering macro 'excerpt-include'

No link could be created for 'Chat with Armor (snippet)'.


Call Armor

Error rendering macro 'excerpt-include'

No link could be created for 'Call Armor (snippet)'.