You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 9 Next »

To fully use this screen, you must add the following permissions to your account:

  • View Sub-Accounts
  • Write Sub-Accounts


Overview

Armor's partner program is designed to enable partners to drive new business opportunities. 

Within the Armor Management Portal (AMP), partners have the ability to view and create their own customer "child" accounts. Partners can also export account data for one or more customer accounts.  


Access the Sub-Account Screen

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account.
  2. Click Sub-Accounts.
    1. Search by Name.
    2. Filter by Status.

      ColumnDescription
      NameThis column displays the name of the customer account.
      Account IDThis column displays the account number associated with the customer account.
      StatusThis column displays the current status of the customer account.
      Deployed AgentsThis column displays the total number of active Armor agents for a particular customer account.

Create a New Sub-Account

As an Armor partner, you can create a new sub-account for your customer account(s).

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account
  2. Click Sub-Accounts.
  3. Click the plus ( + ) icon. 
    1. If you do not have any sub-accounts already created, then click Create a New Sub-Account
  4. Under Company Information, enter the required information for the customer:
    1. Company Name
    2. Address Line 1
    3. (Optional) Address Line 2
    4. City
    5. State
    6. Postal Code
    7. Country
    8. Company Phone Number
    9. Website
  5. Under Administrator Account,enter the required information for the initial user on the customer's account:

    Armor recommends that the initial account administrator be a user from the partner's organization, not a user within the customer's organization.

    1. First Name
    2. Last Name
    3. Email
    4. (Optional) Title
  6. Complete the required fields in the Other Details section:
    1. Select the Currency (USD or GBP).
    2. Select the Channel:
      1. SMB
      2. Enterprise
      3. Government
    3. The Product Line defaults to Armor Anywhere, and cannot be edited.
    4. (Optional) Specify the appropriate Location.
  7. Click Create Account.
    • An account invitation email will be sent to the email address of the user who was designated as the account administrator.

      • After 96 hours, the user set-up link in the email will expire.

    • The newly added customer account will display in the account list on the Sub-Accounts screen.

The customer account will automatically be added to your Armor billing account.



Review Sub-Account Activity

On the Activity screen, you can view sub-accounts added to your account. This screen retains and displays information for a 13-month period.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account.
  2. Click Activity.
  3. Review the columns.

    ColumnDescription
    UserThis column displays the name of the user who performed the action.
    Type

    This column displays the section of AMP that has been affected:

    • Security
    • Marketplace
    • Infrastructure
    • Support
    • Account
    DateThis column displays the date and time when the action took place.
    Activity

    This column displays a brief description of the action.

    You can click the arrow to view detailed activity information.

    • Account Type - The type of account that was added.
    • Parent Account Name- The partner (parent) account of the customer (child) account.
    • URL - The specific AMP URL where the action took place.
    • User - The name of the user who performed the action.

Export Sub-Account Data

On the Sub-Account screen, you can export data for your customer accounts. 

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Security

  2. Click Sub-Accounts.

  3. (Optional) Use the filter function to customize the data displayed. 

  4. Below the table, click CSV

    • You have the option to export all of the data (All), or only the data that appears on the current screen (Current Set).