Overview
This topic only applies to Armor Complete users.
If you are an Armor Anywhere user, see Roles and permissions (Armor Anywhere).
There are two ways to assign a user to a role:
- Assign a default role with permissions already enabled in AMP.
- To learn more, see Roles and Permissions (Armor Complete).
- Create a new role, populate that role with your preferred permissions, and then assign that role to a user.
- To learn more, see Roles and Permissions (Armor Complete).
To review Frequently Asked Questions (FAQs) regarding roles and permissions in AMP, see Introduction to roles and permissions.
Assign a default role
Step 1: Review default roles and corresponding permissions
If your AMP account was created before May 2017, then by default, you will only see the Admin role. This role contains every permission available.
You cannot edit the permissions within the default roles.
Step 2: Assign a default role
- In the Armor Management Portal (AMP), in the left-side navigation, click Account.
- Click Roles + Permissions.
- Locate and select the desired default role (Admin, Billing, or Technical).
- Click Members.
- Under Members, enter and select the name of the user.
Create and assign a new role
Step 1: Create a role and add permissions
To see a list of available permissions, see Roles and Permissions (Armor Complete).
Step 2: Assign a role to an existing user account
Update a permission for a role
Remove a role for a newly created or existing user
Delete a role
Review permissions by AMP screen
Review the following tables to understand the permissions needed to interact with popular screens in AMP.
To view every permission available in AMP, see Review all permissions.
In the Roles and Permissions screen in AMP, you may see permissions that only apply to Armor Anywhere users. Your roles will not malfunction if you happen to include an Armor Anywhere permission to your role.
Permissions for virtual machines and workloads
Screen / Feature | Actions | Permissions | Additional information |
---|---|---|---|
Virtual Machines and Workloads |
|
| If you ordered the Continuous Server Replication (Data Recovery) add-on product, then you must also have the following permissions:
To learn more about the Virtual Machines screen, see Virtual Machines. |
Permissions for IP addresses
Screen / Feature | Actions | Permissions | Additional information |
---|---|---|---|
IP Addresses |
|
| To learn more about the IP Addresses screen, see IP Address. |
Permissions for firewall rules
Screen / Feature | Actions | Permissions | Additional information |
---|---|---|---|
Firewall |
|
| To learn more about the Firewall screen, see Firewall Rules. |
Permissions for L2L VPN tunnels
Screen / Feature | Actions | Permissions | Additional information |
---|---|---|---|
L2L VPN |
|
| To learn more about the L2L VPN screen, see L2L VPN Tunnel. |
Permissions for SSL/VPN
Screen / Feature | Actions | Permissions | Additional information |
---|---|---|---|
SSL/VPN |
|
| To access a virtual machine, you must download and install the SSL/VPN client. An account administrator must first enable their users the ability to download the client. As a result, an account administrator must have the following permissions enabled in their account:
To learn more about the SSL/VPN screen, see SSL VPN. |
Permissions for support tickets
Screen / Feature | Actions | Permissions | Additional information |
---|---|---|---|
Tickets + Notifications |
|
| In addition to these permissions, in order to view a ticket, you must be listed as a recipient. For example, if a user in your account sends a support ticket, and you are not listed as a recipient, then you will not be able to see this ticket. To learn more about the Tickets + Notifications screen, see Support Tickets. |
Permissions for Advanced Backup
Screen / Feature | Actions | Permissions | Additional information |
---|---|---|---|
Advanced Backup |
|
| Additionally, you must have all the permissions for the Virtual Machines screen. To learn more about the Advanced Backup screen, see Advanced Backup. |
Permissions for Continuous Server Replication (Disaster Recovery)
Screen / Feature | Actions | Permissions | Additional information |
---|---|---|---|
Continuous Server Replication (Disaster Recovery) |
|
| Additionally, you must have all the permissions for the Virtual Machines screen. To learn more about Continuous Server Replication (Disaster Recovery):
|
Permissions for Log Management
Screen / Feature | Actions | Permissions | Additional information |
---|---|---|---|
Log Management |
|
| To learn more about Log Management:
|
Permissions for Armor Marketplace
Screen / Feature | Actions | Permissions | Additional information |
---|---|---|---|
Armor Marketplace |
|
| To learn more about the Armor Marketplace screen, see Armor Marketplace. |
Permissions for the Health Dashboards
Screen / Feature | Actions | Permissions | Additional information |
---|---|---|---|
|
|
| To learn more about the dashboards, see Health Overview Dashboard (Armor Complete) or Health Overview Dashboard (Armor Anywhere). |
Permissions for Security screens
Screen / Feature | Actions | Permissions | Additional information |
---|---|---|---|
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| To learn more, see: |