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Knowledge Base


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Overview

In the Protection screen, the Protection score focuses on the stability of Armor services. You can use this information to determine if: 

  • The agent is responding (hearbeating) to Armor
  • The agent is registered properly

For Armor Complete, these services are: 

  • Malware Protection
  • FIM
  • Filebeat (for Linux)
  • Winlogbeat (for Windows)

For Armor Anywhere, these services are: 

  • Malware Protection
  • FIM
  • IDS
  • Filebeat (for Linux)
  • Winlogbeat (for Windows)
  • Vulnerability Scanning

Widgets and graph 

Widget and graph typeDescription
Protection Score

This widget displays a calculated score that includes the number of subagents (Malware, FIM, IDS, Vulnerability Scanning, and Logging (FileBeat for Linux and Windows Logging for Windows)) in an unhealthy state.

Score rangeHealth status
10 - 8

Good

7 - 4Fair
3 - 1Poor
  • For Armor Complete, only virtual machines that are in a Powered On state are included. 
  • For Armor Anywhere, all virtual machines are included. 
Assets ProtectedThis widget displays the number of virtual machines that contain the installed Armor Anywhere agent.
Healthy ServicesThis widget displays the percentage of agents and subagents that are working properly.
Protection Score TrendThis graph displays the history of your protection scores.  



Service Health 

The Service Health section displays the virtual machines that contain the installed Armor Anywhere agent. 

ColumnDescription
Asset Name

This column displays the name of the virtual machine.

You can click the name of the virtual machine to access the Virtual Machine details screen.

Status

This column displays the security status of the virtual machine.

  • Unprotected indicates the agent is not installed in the instance.
    • Instances without an agent will be labeled as Unprotected. All instances from the public cloud account will be displayed.
  • Needs Attention indicates that the agent is installed, but has not properly communicated (heartbeated) with Armor.
  • OK indicates that the agent is installed and has communicated (hearbeated) with Armor.
Location

For Armor Anywhere, this column will display the name of the public cloud provider.

For Armor Complete, this column will display name of the Armor virtual site.

Ticket

This column displays the support ticket that troubleshoots the Protection issue.

A Protection issue will automatically generate a support ticket.