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You can request a test failover to meet compliance requirements or to verify that the Continuous Server Replication (Disaster Recovery) add-on product was successfully provisioned in your account.  

After a successful test failover, you can view the test failover virtual machine in the Armor Management Portal (AMP). 

  1. In the Armor Management Portal (AMP), on the left-side navigation, click Support.
  2. Click Tickets + Notifications
  3. Click the plus ( + ) icon. 
  4. In Subject, enter Request for a test failover
  5. (Optional) In Add Recipient, enter the name or username of additional recipients to add to the ticket, and then select the name.
  6. In Description, enter the name of the corresponding virtual machine. 
  7. Click Create Ticket
    • Armor Support will update the ticket when the test failover is complete. 
  8. To view the test failover virtual machine, on the left-side navigation, click Infrastructure
  9. Click Virtual Machines
    • The name of the test failover virtual machine will include the name of the primary virtual machine, along with - Test added to the name. For example, if the name of the primary virtual machine is My Company, then the name of test failover virtual machine will be My Company - Test
    • The Continuous Server Replication section will not appear in the detailed screen screen for the test failover virtual machine.   
  10. (Optional) To access the test failover virtual machine in the test failover site, you must download and install the SSL/VPN client for the test failover environment. 
    • You must download the client for your correct recovery location (DFW01-Recovery or PHX01-Recovery).
      • If your primary environment is DFW01, then you should download the client for PHX01-Recovery environment.
      • If your primary environment is PHX01, then you should download the client for DFW01-Recovery environment. 
    • To learn how to download and install the SSL/VPN client, see SSL VPN
  11. To end the test failover, create a support ticket and indicate your interest to end the test failover. 
    • Armor Support will remove the test failover virtual machine from your AMP account. 

To request a certificate for compliance reasons, create a support ticket and indicate your interest to receive a certificate.