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Overview

In the Armor Management Portal (AMP), roles are similar to job titles that you can create and assign to your users. When you create a new role, you can populate that role with specific permissions. These permissions determine the type of access a user has in AMP. For example, you can create an Accounting role, and then you can add specific permissions to only give the user access to accounting-related features in AMP, such as the permission to view invoices in the Invoices screen.  

When you create a new user, you must assign that user a role. You can create a new role, and then populate that role with your specified permissions. Or, you can use a default role with permissions already enabled in AMP.

For your convenience, when you create a new user, you can select and assign a default role (Admin, Billing, Technical) to that user.

  • The Admin role contains every permission available. In other words, there are no restrictions in AMP. 
  • The Billing role contains mostly read-only permissions.
  • The Technical role contains reads-only and write-only permissions, with a focus on security and infrastructure resources. 

You cannot edit the permissions within the default roles. 

If your AMP account was created before May 2017, then by default, you will only see the Admin role, which contains all the available permissions.



Review default roles and permissions


 Permissions in the default Admin role

The default Admin role contains every permission available.

The Admin role is automatically assigned to a new administrator account.

To review every available permissions, see Roles and Permissions (Armor Complete).



 Permissions in the default Billing role

At a high-level, the default Billing role contains mostly read-only permissions.

Review the following table to better understand the specific permissions associated with the default Billing role. 

AMP ScreenPermissionDescription

Security Dashboard (landing page)

Read Dashboard StatisticsThis permissions allows you to view the widgets (and corresponding data) that populate the security dashboard. These widgets display a high-level status of your virtual machines, agents, and open security incidents.

Malware Protection

Read AVAMThis permissions allows you to view antivirus and anti-malware (malware protection) details for each virtual machine.

FIM

Read FIMThis permissions allows you to view file integrity details for each virtual machine.

Patching

Read OS PackagesThis permissions allows you to view details OS patching details for each virtual machine.

Log Management

Read LogManagement

This permissions allows you to view high-level information for log collection for each virtual machine, such as:

  • Date logs were last received
  • Average size of collected logs
  • Log Status
Log Management

Read LogSearch

This permission allows you to view details for log collection, such as the specific log message, for each virtual machine.

Firewall

Read Firewall

This permissions allows you to view details for firewall rules for each virtual machine.

MarketplaceRead Product Catalog

This permission allows you to view available add-on products.

You must have this permission enabled in your account in order to view purchased services and also to order new services in AMP.

Marketplace (and My Products)View SubscriptionsThis permission allows you to view subscription-based add-on products in the My Products screen of the User Details screen.
WorkloadsRead Workload(s)

This permission allows you to view high-level data for workloads, such as

  • the associated data center
  • the number of tiers within the workload
  • the number of virtual machines within the workload
Virtual Machines / VM DetailsWrite OrdersThis permission allows you to provision a new virtual machine.
Virtual Machines / VM DetailsRead Virtual Machine StatsThis permission allows you to view usage data for a virtual data. This data is displayed in a line graph.
Virtual Machines / VM DetailsRead Virtual Machine(s)

This permission allows you to view data for a virtual machine, such as

  • Operating system
  • Size
  • Corresponding workload
  • Status
Virtual Machines / VM DetailsRead Location(s)This permission allows you to view a list of available Armor data centers when you manage your virtual machines.
Virtual Machines / VM DetailsRead Virtual Data CentersThis permission allows you to view the list of virtual environments in your account.
Virtual Machines / VM DetailsRead Server Replication

This permission allows you to view high-level data for the server replication (disaster recovery) add-on product. Specifically, this permission allows you to view:

  • The status of the add-on product (configuring, enabled, disabled)
  • The location of the primary data center
  • The location of the failover data center
  • The status of the replication
Virtual Machines / VM DetailsRead TasksThis permission allows you to view pending tasks, such as a scheduled delete or downsize of a virtual machine.
Virtual Machines / VM DetailsRead StorageThis permission allows you to view disk and storage information for a virtual machine.
IP AddressesRead Network IPThis permission allows you to view data for unassigned and assigned public and private IP addresses
IP AddressesRead Network NATThis permission allows you to view DNAT assignments.
L2L VPNRead Network L2LThis permission allows you to view high-level data for your L2L network tunnels.
SSL/VPNRead SSL VPN Devices and UsersThis permission allows you to view the status of your users' SSL VPN client.
ComplianceRead ComplianceThis permission allows you to view information for the vulnerability scanning add-on product information. Specifically, you will see the status of the add-on product.

Tickets + Notification

Read Ticket(s)This permission allows you to view previous and current support tickets.
Tickets + NotificationWrite Ticket(s)This permission allows you to create and follow a support ticket.
Overview (Account screen)Read Identity

This permission allows you to view the account-level information, such as

  • Account overview
  • Armor contacts
  • User profiles
  • Roles and permissions
User DetailUpdate Personal Identity

This permission allows you to update your personal account information, such as your:

  • Password
  • Challenge Phrase
  • Challenge Response
User DetailRead Notification(s)This permission allows you to view the notification preferences for your users, such as a user's preference to receive an email regarding technical updates.
InvoicesView InvoicesThis permission allows you to view current and previous invoices.
Payment MethodsRead Payment InformationThis permission allows you to view current payment information, such as the primary payment method.
Payment MethodsWrite / Update Payment InformationThis permission allows you to update the payment information, such as adding a new credit card or assigning a new primary payment method
Not applicableRead Entity Metadata

This permission allows you to view optional notes and tags that have been added to various AMP resources, such as a note added to a virtual machine.

Not applicableWrite Entity MetadataThis permission allows you to add, update, and delete optional notes and tags to various AMP resource, such as adding a note to a virtual machine.
Not applicableGlobal SearchThis permission allows you to use the global search function throughout AMP.


 Permissions in the default Technical role

At a high-level, the default Technical role contains read-only and write-only permissions, with a focus on security and infrastructure resources in AMP.

Review the following table to better understand the specific permissions associated with the default Technical role. 

AMP ScreenPermissionDescription

Security Dashboard (landing page)

Read Dashboard StatisticsThis permissions allows you to view the widgets (and corresponding data) that populate the security dashboard. These widgets display a high-level status of your virtual machines, agents, and open security incidents.
Malware ProtectionRead AVAMThis permissions allows you to view antivirus and anti-malware (malware protection) details for each virtual machine.
FIMRead FIMThis permissions allows you to view file integrity details for each virtual machine.
PatchingRead OS PackagesThis permissions allows you to view details OS patching details for each virtual machine.
Log ManagementRead LogManagement

This permissions allows you to view high-level information for log collection for each virtual machine, such as:

  • Date logs were last received
  • Average size of collected logs
  • Log Status
Log ManagementRead LogSearchThis permission allows you to view details for log collection, such as the specific log message, for each virtual machine.
Log Management

Write LogManagement

This permission allows you to update the log management service, specifically the permission to upgrade the log retention plan.
FirewallRead FirewallThis permissions allows you to view details for firewall rules for each virtual machine.
FirewallWrite FirewallThis permissions allows you to add, update, or delete firewall rules.
MarketplaceRead Product Catalog

This permission allows you to view available add-on products.

You must have this permission enabled in your account in order to view purchased services and also to order new services in AMP.

Marketplace (and My Products)View SubscriptionsThis permission allows you to view subscription-based add-on products in the My Products screen of the User Details screen.
Marketplace (and My Products)Write Subscriptions

This permission allows you to view the Armor Marketplace, as well as add and cancel subscription-based add-on products.

Specifically, you can add the subscription in the Armor Marketplace, and then cancel the subscription in the My Products screen of the User Details screen.

WorkloadsRead Workload(s)

This permission allows you to view high-level data for workloads, such as

  • the associated data center
  • the number of tiers within the workload
  • the number of virtual machines within the workload
WorkloadsWrite WorkloadThis permission allows you to create, update, and remove workloads and tiers.
Virtual Machines / VM DetailsWrite OrdersThis permission allows you to provision a new virtual machine.
Virtual Machines / VM DetailsRead Virtual Machine StatsThis permission allows you to view usage data for a virtual data. This data is displayed in a line graph.
Virtual Machines / VM DetailsRead Virtual Machine(s)

This permission allows you to view data for a virtual machine, such as

  • Operating system
  • Size
  • Corresponding workload
  • Status
Virtual Machines / VM DetailsScale Virtual MachineThis permission allows you upgrade or downgrade (resize) the size of a virtual machine.
Virtual Machines / VM DetailsWrite Virtual MachineThis permission allows you to create, update, and remove virtual machines.
Virtual Machines / VM DetailsRead Location(s)This permission allows you to view a list of available Armor data centers when you manage your virtual machines.
Virtual Machines / VM DetailRead Virtual Data CentersThis permission allows you to view the list of virtual environments in your account.
Virtual MachinesRead Server Replication

This permission allows you to view high-level data for the server replication (disaster recovery) add-on product. Specifically, this permission allows you to view:

  • The status of the add-on product (configuring, enabled, disabled)
  • The location of the primary data center
  • The location of the failover data center
  • The status of the replication
Virtual MachinesWrite Server ReplicationThis permission allows you to order and cancel the server replication add-on product.
Virtual MachinesRead TasksThis permission allows you to view pending tasks, such as a scheduled delete or downsize of a virtual machine.
Virtual MachinesWrite TasksThis permission allows you to schedule a delete or downsize of a virtual machine.
Virtual MachinesRead StorageThis permission allows you to view disk and storage information for a virtual machine.
IP AddressesRead Network IPThis permission allows you to view data for unassigned and assigned public and private IP addresses
IP AddressesWrite Network IP

This permission allows you to update an IP address, such as:

  • Assign an IP addresses
  • Unassign an IP addresses
  • Delete IP address
  • Request a new public IP address
IP AddressesRead Network NATThis permission allows you to view DNAT assignments.
IP AddressesWrite Network NATThis permission allows you to add and remove DNAT assignments.
L2L VPNRead Network L2LThis permission allows you to view high-level data for your L2L network tunnels. 
L2L VPNWrite Network L2LThis permission allows you to add, update, and remove L2L tunnels.
SSL/VPNRead SSL VPN Devices and UsersThis permission allows you to view the status of your users' SSL VPN client.
SSL/VPNWrite SSL VPN Devices and UserThis permission allows you to enable your users the ability to download and install the SSL VPN client.
ComplianceRead ComplianceThis permission allows you to view information for the vulnerability scanning add-on product information. Specifically, you will see the status of the add-on product.
ComplianceWrite ComplianceThis permission allows you to upgrade, downgrade, or delete the vulnerability scanning add-on product.
Tickets + NotificationRead Ticket(s)This permission allows you to view previous and current support tickets.
Tickets + NotificationWrite Ticket(s)This permission allows you to create and follow a support ticket.
Overview (Account screen)Read Identity

This permission allows you to view the account-level information, such as

  • Account overview
  • Armor contacts
  • User profiles
  • Roles and permissions
User DetailUpdate Personal Identity

This permission allows you to update your personal account information, such as your:

  • Password
  • Challenge Phrase
  • Challenge Response
User DetailRead Notification(s)This permission allows you to view the notification preferences for your users, such as a user's preference to receive an email regarding technical updates.
Not applicableRead Entity MetadataThis permission allows you to view optional notes and tags that have been added to various AMP resources, such as a note added to a virtual machine.
Not applicableWrite Entity MetadataThis permission allows you to add, update, and delete optional notes and tags to various AMP resource, such as adding a note to a virtual machine.
Not applicableGlobal SearchThis permission allows you to use the global search function throughout AMP.




Create a role and add permissions

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Assign a role to an existing user account

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account
  2. Click Roles + Permissions
  3. Locate and select the desired role. 
  4. Under the name of the role, click Members
  5. Click Edit Members
  6. Select and drag the desired user to the Chosen column. 
  7. Click the X at the top, right corner.  

Update a permission for a role 

Remember, when you update the permissions for a role, the users assigned to that role will automatically be able to use the newly added permissions.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account
  2. Click Roles + Permissions
  3. Locate and select the desired role. 
  4. Select or deselect the desired permissions. 
  5. Click Save Role

Remove a role for a newly created or existing user

After you create a user account with an assigned role, the new user will receive an email to complete the login process. During this time, the account administrator has limited access to that user account; however, the account administrator can still update roles and permissions for the new user. 

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account
  2. Click Roles + Permissions
  3. In the search bar, enter the name of the newly created user, and then hit Enter. The table shows a list of roles associated with that user. 
  4. Locate and select the desired role. 
  5. Under the name of the role, click Members
  6. Click Edit Members
  7. Select and drag the desired user to the Chosen column. 
  8. Click the X at the top, right corner. 

Review available permissions 

You can add these permissions to newly created roles or to existing roles.  

In the Roles and Permissions screen, you may see permissions that only apply to Armor Anywhere - Security users. Your roles will not malfunction if you happen to include an Armor Anywhere - Security permission to your role.

The following table only lists permissions that apply to Armor Complete - Secure Hosting users.

Security screen permissions

ScreenPermissionDescription

Security Dashboard (AMP landing page)

Read Dashboard StatisticsThis permissions allows you to view the widgets (and corresponding data) that populate the security dashboard. These widgets display a high-level status of your virtual machines, agents, and open security incidents.

Malware Protection

Read AVAMThis permissions allows you to view antivirus and anti-malware (malware protection) details for each virtual machine.

FIM

Read FIMThis permissions allows you to view file integrity details for each virtual machine.

Patching

Read OS PackagesThis permissions allows you to view details OS patching details for each virtual machine.

Log Management

Read LogManagement

This permissions allows you to view high-level information for log collection for each virtual machine, such as:

  • Date logs were last received
  • Average size of collected logs
  • Log Status

Log Management

Write LogManagement

This permission allows you to update the log management service, specifically the permission to upgrade the log retention plan.
Log ManagementRead LogSearchThis permission allows you to view details for log collection, such as the specific log message, for each virtual machine.

Firewall

Read Firewall

This permissions allows you to view details for firewall rules for each virtual machine.

Firewall

Write Firewall

This permissions allows you to add, update, or delete firewall rules.

Marketplace screen permissions

ScreenPermissionDescription

Marketplace

Read Product Catalog

This permission allows you to view available add-on products.

You must have this permission enabled in your account in order to view purchased services and also to order new services in AMP.

Marketplace and My ProductsView SubscriptionsThis permission allows you to view subscription-based add-on products in the My Products screen of the User Details screen.
Marketplace (and My Products)Write Subscriptions

This permission allows you to view the Armor Marketplace, as well as add and cancel subscription-based add-on products.

Specifically, you can add the subscription in the Armor Marketplace, and then cancel the subscription in the My Products screen of the User Details screen.


Infrastructure screen permissions

ScreenPermissionDescription

Workloads

Read Workload(s)

This permission allows you to view high-level data for workloads, such as

  • the associated data center
  • the number of tiers within the workload
  • the number of virtual machines within the workload
WorkloadsWrite WorkloadThis permission allows you to create, update, and remove workloads and tiers.

Virtual machines / VM Details

Read Virtual Machine Stats

This permission allows you to view usage data for a virtual data. This data is displayed in a line graph.

Virtual Machines / VM Detail

Read Virtual Machine(s)

This permission allows you to view data for a virtual machine, such as

  • Operating system
  • Size
  • Corresponding workload
  • Status
Virtual Machines / VM DetailWrite Virtual MachineThis permission allows you to create, update, and remove virtual machines.

Virtual Machines / VM Detail

Scale Virtual MachineThis permission allows you upgrade or downgrade (resize) the size of a virtual machine.
Virtual Machines / VM DetailRead Location(s)This permission allows you to view a list of available Armor data centers when you manage your virtual machines.
Virtual Machines / VM DetailRead Virtual Data CentersThis permission allows you to view the list of virtual environments in your account.

Virtual Machines / VM Detail

Read Server Replication

This permission allows you to view high-level data for the server replication (disaster recovery) add-on product. Specifically, this permission allows you to view:

  • The status of the add-on product (configuring, enabled, disabled)
  • The location of the primary data center
  • The location of the failover data center
  • The status of the replication

Virtual Machines / VM Detail

Write Server ReplicationThis permission allows you to order and cancel the server replication add-on product.

Virtual Machines / VM Detail

Read Tasks

This permission allows you to view pending tasks, such as a scheduled delete or downsize of a virtual machine.

Virtual Machines / VM Detail

Write TasksThis permission allows you to schedule a delete or downsize of a virtual machine.

Virtual Machines / VM Detail

Read StorageThis permission allows you to view disk and storage information for a virtual machine.

IP Addresses

Read Network IP

This permission allows you to view data for unassigned and assigned public and private IP addresses

IP AddressesWrite Network IP

This permission allows you to update an IP address, such as:

  • Assign an IP addresses
  • Unassign an IP addresses
  • Delete IP address
  • Request a new public IP address
IP AddressesRead Network NATThis permission allows you to view DNAT assignments.
IP AddressesWrite Network NATThis permission allows you to add and remove DNAT assignments.

L2L VPN

Read Network L2L

This permission allows you to view high-level data for your L2L network tunnels.

L2L VPNWrite Network L2LThis permission allows you to add, update, and remove L2L tunnels.

SSL/VPN

Read SSL VPN Devices and Users

This permission allows you to view the status of your users' SSL VPN client.

SSL/VPNWrite SSL VPN Devices and UserThis permission allows you to enable your users the ability to download and install the SSL VPN client.

Compliance screen permissions

ScreenPermissionDescription

Compliance

Read Compliance

This permission allows you to view information for the vulnerability scanning add-on product information. Specifically, you will see the status of the add-on product.

ComplianceWrite ComplianceThis permission allows you to upgrade, downgrade, or delete the vulnerability scanning add-on product.

Support screen permissions

ScreenPermissionDescription

Tickets + Notification

Read Ticket(s)

This permission allows you to view previous and current support tickets.

Tickets + NotificationWrite Ticket(s)This permission allows you to create and follow a support ticket.

Account screen permissions

ScreenPermissionDescription
Overview (Account screen)

Read Identity

This permission allows you to view the account-level information, such as

  • Account overview
  • Armor contacts
  • User profiles
  • Roles and permissions
Overview (Account screen)Write Identity

This permissions allows you to update account-level information, such as:

  • Invite and remove users
  • Create, update, and remove roles
  • Assign and unassign roles to users
  • Unlock a user after several failed login attempts
Overview (Account screen)Write AccountThis permission allows you to update your company profile, such as the address.
(Deprecated User Detail

Update Customer Passwords

This permission allows you to update your password

(Deprecated) User Detail Update Personal Identity

This permission allows you to update your personal account information, such as your:

  • Password
  • Challenge Phrase
  • Challenge Response
User DetailRead Notification(s)

This permission allows you to view the notification preferences for your users, such as a user's preference to receive an email regarding technical updates.

Invoices

View InvoicesThis permission allows you to view current and previous invoices.

Payment Methods

Read Payment Information

This permission allows you to view current payment information, such as the primary payment method.

Payment Methods

Update Payment InformationThis permission allows you to update the payment information, such as adding a new credit card or assigning a new primary payment method
Not applicableRead Entity Metadata

This permission allows you to view optional notes and tags that have been added to various AMP resources, such as a note added to a virtual machine.

Not applicableWrite Entity MetadataThis permission allows you to add, update, and delete optional notes and tags to various AMP resource, such as adding a note to a virtual machine.
Not applicableGlobal SearchThis permission allows you to use the global search function throughout AMP.