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Tech Writer Resources

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The Security Incidents screen was deprecated on November 1, 2019.

To locate open or pending support tickets created prior to 11/1/19, that previously displayed on this screen, view the Health Overview screen. To learn more, see Health Overview Dashboard or ANYWHERE Health Overview Dashboard

You can also view your open or pending support tickets in the Armor Ticketing System (ATS). To learn more, see Armor Support.

The Incidents screen displays security incidents detected by the Armor correlation engine. For each incident, the associated events that caused the detection are also provided.

All security incidents start as a detection, before being escalated by Armor's Security Operations Center (SOC). These escalated incidents are important, and you should take steps immediately to mitigate the threat.