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Overview

In the Armor Management Portal (AMP)roles are similar to job titles that you can create and assign to your users. After you create a role, you can populate that role with specific permissions. For example, you can create a Billing role, and then you can add specific permissions that will give the assigned user permission to access billing-related permissions, such as Update Payment Information

To learn more about Roles and Permissions, see Review available permissions.

By default, a new administrator account contains an Admin role with all the available permissions selected.   

When you create a new user account, you must assign that user a role. Armor recommends that you create a default role that you can assign to a customer in order to complete the account-creation process.

Some popular roles to consider are Administrator, Audit, Billing, and Technical. 

To learn more about Roles and Permissions, see Review available permissions.



Create a role and add permissions

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Assign a role to an existing user account

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account
  2. Click Roles + Permissions
  3. Locate and select the desired role. 
  4. Under the name of the role, click Members
  5. Click Edit Members
  6. Select and drag the desired user to the Chosen column. 
  7. Click the X at the top, right corner.  

Update a permission for a role 

Remember, when you update the permissions for a role, the users assigned to that role will automatically be able to use the newly added permissions.


  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account
  2. Click Roles + Permissions
  3. Locate and select the desired role. 
  4. Select or deselect the desired permissions. 
  5. Click Save Role

Remove a role for a newly created or existing user

After you create a user account with an assigned role, the new user will receive an email to complete the login process. During this time, the account administrator has limited access to that user account; however, the account administrator can still update roles and permissions for the new user. 

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account
  2. Click Roles + Permissions
  3. In the search bar, enter the name of the newly created user, and then hit Enter. The table shows a list of roles associated with that user. 
  4. Locate and select the desired role. 
  5. Under the name of the role, click Members
  6. Click Edit Members
  7. Select and drag the desired user to the Chosen column. 
  8. Click the X at the top, right corner. 

Review available permissions

Review the following table to understand the permissions available for you to add to your Roles


PermissionSystemResourceDescriptionRecommended roleProduct compatibility
Read Network BandwidthNetworkNetworkView network transfer historyTechnicalArmor Complete - Secure Hosting
Read FirewallNetworkFirewallView firewall rulesTechnicalArmor Complete - Secure Hosting
Write FirewallNetworkFirewallAdd and update firewall rulesTechnicalArmor Complete - Secure Hosting
Read Network IPNetworkIPView IP address allocations and assignmentsTechnicalArmor Complete - Secure Hosting
Write Network IPNetworkIPAdd, update, and remove IP address assignmentsTechnicalArmor Complete - Secure Hosting
Read Network L2LNetworkL2LView L2L network tunnelsTechnicalArmor Complete - Secure Hosting
Write Network L2LNetworkL2LAdd, update, and remove L2L tunnelsTechnicalArmor Complete - Secure Hosting
Read Network NATNetworkNATView DNAT assignments per virtual machineTechnicalArmor Complete - Secure Hosting
Write Network NATNetworkNATAdd and remove DNAT assignmentsTechnicalArmor Complete - Secure Hosting
Read SSL VPN Devices and UsersNetworkSSL VPNView SSL VPN users and detailsTechnicalArmor Complete - Secure Hosting
Write SSL VPN Devices and UserNetworkSSL VPNEnable SSL VPN for usersTechnicalArmor Complete - Secure Hosting
Read IdentityIdentityAccountsView account informationTechnical

Armor Complete - Secure Hosting

Armor Anywhere - Security

Update Personal IdentityIdentityIdentityUpdate the challenge phrase and challenge responseTechnical

Armor Complete - Secure Hosting

Armor Anywhere - Security

Write AccountIdentityAccountsUpdate account informationTechnical

Armor Complete - Secure Hosting

Armor Anywhere - Security

Update Customer PasswordsIdentityRolesUpdate another user's passwordTechnical

Armor Complete - Secure Hosting

Armor Anywhere - Security

Write IdentityIdentityRolesUpdate account informationTechnical

Armor Complete - Secure Hosting

Armor Anywhere - Security

Read Workload(s)VPCAPPView account workloadsTechnicalArmor Complete - Secure Hosting
Write WorkloadVPCAPPCreate, update, and remove account workloadsTechnicalArmor Complete - Secure Hosting
Read Location(s)VPCLocationView locations available for this accountTechnicalArmor Complete - Secure Hosting
Read MonitoringVPCMonitoringView account resourcesTechnicalArmor Complete - Secure Hosting
Read Virtual Machine StatsVPCStatsView graph data for virtual machinesTechnicalArmor Complete - Secure Hosting
Read StorageVPCStorageView disk and storage information for the accountTechnicalArmor Complete - Secure Hosting
Read Template(s)VPCTemplateView template detailsTechnicalArmor Complete - Secure Hosting
Write TemplateVPCTemplateCreate, update, and remove account templatesTechnicalArmor Complete - Secure Hosting
Read Virtual Machine(s)VPCVMSView virtual machine detailsTechnicalArmor Complete - Secure Hosting
Scale Virtual MachineVPCVMSUpgrade or downgrade the size of a virtual machine.TechnicalArmor Complete - Secure Hosting
Write Virtual MachineVPCVMSCreate, update, and remove account virtual virtual machinesTechnicalArmor Complete - Secure Hosting
Read Server ReplicationVPCVMS
Technical
Write Server ReplicationVPCVMS
Technical
Update Payment InformationAccountBillingView, create, edit, and delete payment information.Billing / Accounting

Armor Complete - Secure Hosting

Armor Anywhere - Security

Read Payment InformationAccountBillingView payment information.Billing / Accounting

Armor Complete - Secure Hosting

Armor Anywhere - Security

Read ConnectionsAccountConnections

Armor Complete - Secure Hosting

Armor Anywhere - Security

Write ConnectorsAccountConnectors

Armor Complete - Secure Hosting

Armor Anywhere - Security

Read OrdersAccountOrdersView account resourcesBilling / Accounting

Armor Complete - Secure Hosting

Armor Anywhere - Security

Write OrdersAccountOrdersAdd additional account resourcesBilling / Accounting

Armor Complete - Secure Hosting

Armor Anywhere - Security

Write SecretAccountSecret
Technical

Armor Complete - Secure Hosting

Armor Anywhere - Security

Read ComplianceComplianceComplianceView vulnerability scanning product informationTechnical

Armor Complete - Secure Hosting

Write ComplianceComplianceComplianceUpdate (upgrade, downgrade or delete) vulnerability scanning optionsTechnical

Armor Complete - Secure Hosting

Read AVAMCoreConnectionView Malware Protection detailTechnicalArmor Anywhere - Security
Read Dashboard StatisticsCoreConnectionView the data that populates the security dashboardTechnicalArmor Anywhere - Security
Read FIMCoreConnectionView File Integrity Monitoring details.TechnicalArmor Anywhere - Security
View Core LicenseCoreLicensingView core license information for your accountTechnicalArmor Anywhere - Security
Read LogManagementCoreLogsView Log Management informationTechnical

Armor Complete - Secure Hosting

Armor Anywhere - Security

Read LogSearchCoreLogsView Log Search informationTechnical

Armor Complete - Secure Hosting

Armor Anywhere - Security

Write LogManagementCoreLogsUpdate log management servicesTechnical

Armor Complete - Secure Hosting

Armor Anywhere - Security

Read OS PackagesCorePackagesView OS patching detailsTechnical

Armor Complete - Secure Hosting

Armor Anywhere - Security

View Vulnerability ScansCoreVulnerability ScanningView vulnerability scanning report detailsTechnicalArmor Anywhere - Security
View InvoicesBillingInvoicesView the invoices associated with your account

Billing / Accounting

Armor Complete - Secure Hosting

Armor Anywhere - Security

Read Product CatalogBillingProductsView available products to add to your account

Billing / Accounting

Technical

Armor Complete - Secure Hosting

Armor Anywhere - Security

View SubscriptionBillingSubscriptionsView current subscriptions for your account

Billing / Accounting

Technical

Armor Complete - Secure Hosting
Write SubscriptionsBillingSubscriptionsAdd subscriptions to your account

Billing / Accounting

Technical

Armor Complete - Secure Hosting
Read Entity MetadataMetaNoteView notes and tagsTechnicalArmor Complete - Secure Hosting
Write Entity MetadataMetaNoteUpdates notes and tagsTechnicalArmor Complete - Secure Hosting
Read TasksMetaTaskView task informationTechnicalArmor Complete - Secure Hosting
Write TasksMetaTaskWrite task informationTechnicalArmor Complete - Secure Hosting
Read Notification(s)NotificationNotifications

View account notifications

Billing / Accounting

Technical

Armor Complete - Secure Hosting

Armor Anywhere - Security

Read Ticket(s)TicketTicketsView open tickets

Billing / Accounting

Technical

Armor Complete - Secure Hosting

Armor Anywhere - Security

Write Ticket(s)TicketTicketsCreate a support ticket

Billing / Accounting

Technical

Armor Complete - Secure Hosting

Armor Anywhere - Security

Global SearchSearchSearchSearch throughout AMP for various resource needs

Billing / Accounting

Technical

Armor Complete - Secure Hosting

Armor Anywhere - Security

Read Endpoint(s)ArmorSecurityendpoints
Technical