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This topic only applies to Armor Complete - Secure Hosting account administrators who have been notified by Armor that their account has been fully upgraded to Generation 4.

Before you begin, to better understand the upgrade process, Armor recommends that you review the Frequently Asked Questions for Generation 4 documentation.

Overview

After the upgrade process is complete, you will receive a notification from Armor.

Use this document to complete the post-upgrade tasks and to confirm a successful upgrade. 


Step 1: Review your virtual machines

To ensure a successful upgrade, Armor recommends that you review your virtual machines. 
  1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure
  2. Click Virtual Machines
  3. Review the listed virtual machines. 
    • If you have any questions, contact Armor Support. For more information, see Support Tickets
    • To learn how to create a virtual machine, see Virtual Machines

      If you add or update a virtual machine in Generation 4, those changes will be priced according to the updated pricing structure for Generation 4.


Step 2: Enable SSL/VPN access for your users

If you run Ubuntu 16.x, see Install SSL / VPN Client for Ubuntu 16.x

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Step 3: Enable and install your SSL/VPN access 

If you have accounts in multiple virtual data centers, you must install the SSL/VPN client for each data center. 

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Step 4: Review your firewall rules

To ensure a successful upgrade, Armor recommends that you review your firewall rules.
  1. In the Armor Management Portal (AMP), in the left-side navigation, click Security
  2. Click Firewall
  3. Review the listed firewall rules. 
    • If you have any questions, contact Armor Support. For more information, see Support Tickets
    • To learn how to create a firewall rule, see Firewall Rules

(Optional) Step 5: Create additional roles 

Before the upgrade process began, you had assigned roles and permissions to your users from a list of default roles.

Now, you can assign and customize additional roles to your users.  

You can assign multiple roles to a user.

To learn more about Roles and Permissions, see Roles and Permissions.

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(Optional) Step 6: Assign roles to existing users

This step only applies if you created additional roles for your users.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account
  2. Click Roles + Permissions
  3. Locate and select the desired role. 
  4. Under the name of the role, click Members
  5. Click Edit Members
  6. Select and drag the desired user to the Chosen column. 
  7. Click the X at the top, right corner.  

(Optional) Step 7: Invite your users

During the upgrade process, Armor transferred your users into the Armor Management Portal (AMP).  

Upgraded users who are not account administrators must also complete the account signup process.

To formally invite a user into AMP:

  1. In the Armor Management Portal, in the left-side navigation, click Account
  2. Click Users
  3. Click the gear icon. 
  4. Select Resend Invitation
    • This action will send your user an email invitation. 
  5. Repeat the above steps for every user. 


To help your users, you can share the Complete the onboarding process and create a virtual machine document located in the Armor Knowledge Base.