Page tree

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 12 Next »

This topic only applies to Armor Complete - Secure Hosting account administrators who have not started the upgrade process to Generation 4.

Before you begin, to better understand the upgrade process, Armor recommends that you review the Frequently Asked Questions for Generation 4 documentation.

Overview

24 hours before your scheduled upgrade begins, you will receive an invitation from Armor to complete the account signup process and access the Armor Management Portal (AMP).

Before Armor begins the upgrade process, use this document to complete the recommended pre-upgrade tasks.

Armor recommends that you complete these tasks so that after the upgrade process, you and your users can easily access AMP. 


Step 1: Complete your account signup

In this step, you will add your phone number to your account. This phone number will be used for multi-factor authentication. To complete the account signup process and to log into AMP, you must be near this phone number.
  1. In the email from Armor, click the sign-up link to access the Redeem Invitation screen.
  2. Note your Armor username. 
  3. In Password and Confirm Password, create and enter an account password. 
    • Your password must be at least 12 characters in length.
    • Your password must contain an upper-case character, a lower-case character, a number, and a special character.
    • Your password cannot contain personal information, such as your name, email address, birthday, etc. For example, if your name is John Smith, then you cannot use joh or smi in your password.
    • You can only change your password once every 24 hours.
    • Passwords expire after 60 days. 
    • After 6 failed login attempts, you will be locked out of your account for an hour. To resolve this, you must contact your account administrator or contact Armor Support.
    • After 15 minutes of inactivity, you will be logged out of the Armor Management Portal (AMP).  
  4. Complete the Challenge Phrase and Challenge Response
    • If you call Armor for technical support, you will be asked the Challenge Phrase, and you must correctly answer the Challenge Response
    • Do not use inappropriate language or suggestive material. 
    • The answer must be at least five characters long. 
  5. In Phone Number, select your country code / flag, and then enter your phone number. 

    • This phone number will be used for multi-factor authentication (MFA). Every time you log into the Armor Management Portal (AMP), you will receive a phone call in order to complete the login process.
    • In Phone Number, you can enter a phone number with spaces and special characters, such as (555) 555-555. 
    • (Optional) If your phone number contains an extension, in Extension, enter the number. You cannot include spaces or special characters in this field.
  6. Click Validate
  7. You will receive a phone call. Answer the phone, and then follow the instructions.
  8. After the call, click Submit. You will be taken to the Armor Management Portal (AMP) login page.
  9. Enter your username and password, and then click Login.
  10. You will receive a phone call. Answer the phone, and then follow the instructions to access AMP.


 


Step 2: Assign roles to existing users

In the Armor Management Portal (AMP), roles are similar to job titles that you can create and assign to your users. You can populate these roles with specific permissions to restrict the type of access your users can have in AMP.

For example, if you have a user who simply needs billing / accounting permissions in AMP, you can create an Accounting role, assign billing-related permissions to the role, and then assign that role to a specific user. 

To prepare for the upgrade process, Armor has created three default roles (Admin, Technical, and Billing). In order for your upgraded users to complete their account signup process and access AMP,  you must assign a role to these users. 

After the upgrade process, you can edit these roles. 

 Click here to expand...

Permissions in the Admin role

By default, the Admin role contains every permissions and is automatically assigned to a new administrator account.


Permissions in the Billing role

By default the Billing role contains the following permissions: 

  • Read Entity Metadata
  • Read Identity
  • Read Workloads
  • Read Payment Information
  • Write Payment Information
  • Read Compliance
  • Read AVAM
  • Read Dashboard Statistics
  • Read FIM
  • Read Connections
  • Read Firewall
  • Update Personal Identity
  • View Invoices
  • Read Network IP
  • Read Network L2L
  • View Core License
  • Read Locations
  • Read LogManagement
  • Read LogSearch
  • Read Monitoring
  • Read Network Nat
  • Read Network Bandwidth
  • Write Entity Metadata
  • Read Notifications
  • Read Orders
  • Read OS Packages
  • Read Product Catalog
  • Global Search
  • Read Endpoints
  • Read SSL VPN Devices and Users
  • Read Virtual Machine Stats
  • Read Storage
  • View Subscriptions
  • Read Tasks
  • Read Templates
  • Read Tickets
  • Write Tickets
  • Read Virtual Data Centers
  • Read Server Replication
  • Read Virtual Machines
  • View Vulnerability Scans


Permissions in the Technical role

By default the Technical role contains the following permissions: 

  • Read Entity Metadata
  • Read Identity
  • Read Workloads
  • Write Workload
  • Read Compliance
  • Write Compliance
  • Read AVAM
  • Read Dashboard Statistics
  • Read FIM
  • Read Connections
  • Write Connectors
  • Read Firewall
  • Write Firewall
  • Update Personal Identity
  • Read Network IP
  • Write Network IP
  • Read Network L2L
  • Write Network L2L
  • View Core License
  • Read Locations
  • Read LogManagement
  • Read LogSearch
  • Write LogManagement
  • Read Monitoring
  • Read Network Nat
  • Write Network Nat
  • Read Network Bandwidth
  • Write Entity Metadata
  • Read Notifications
  • Read Orders
  • Write Orders
  • Read OS Packages
  • Read Product Catalog
  • Global Search
  • Write Secret
  • Read Endpoints
  • Read SSL VPN Devices and Users
  • Read Virtual Machine Stats
  • Read Storage
  • View Subscriptions
  • Write Subscriptions
  • Read Tasks
  • Write Tasks
  • Read Templates
  • Write Templates
  • Read Tickets
  • Write Tickets
  • Read Virtual Data Centers
  • Read Server Replication
  • Read Virtual Machines
  • Scale Virtual Machine
  • Write Server Replication
  • Write Virtual Machine
  • View Vulnerability Scan


  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account
  2. Click Roles + Permissions
  3. Locate and select the desired role (Admin, Billing, Technical). 
  4. Under the name of the role, click Members
  5. Click Edit Members
  6. Select and drag the desired user to the Chosen column. 
  7. Click the X at the top, right corner to save your changes. 



In this topic



Have a suggestion for the Armor Knowledge Base? Send a message to kb@armor.com.