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Knowledge Base


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Support API CallsDescriptionProduct compatibility
4.5.1Get TicketsThe Get Tickets API displays a list of support tickets.
  • Armor Anywhere
  • Armor Complete
4.5.2Get Ticket EntriesThe Get Ticket Entries API displays a list of support ticket entries. 
  • Armor Anywhere
  • Armor Complete
4.5.3Get Ticket CountThe Get Ticket Count API displays the number of tickets on the account. 
  • Armor Anywhere
  • Armor Complete
4.5.4Get TicketThe Get Ticket API displays the details for a specific ticket. 
  • Armor Anywhere
  • Armor Complete
4.5.5Get Ticket Meta-DataThe Get Ticket Meta-Data API displays the ticket meta-data for a list of tickets. 
  • Armor Anywhere
  • Armor Complete
4.5.6Get Ticket AttachmentsThe Get Ticket Attachments API returns an attachment associated with a specific ticket. 
  • Armor Anywhere
  • Armor Complete
4.5.7Create Ticket

4.5.8Post Ticket Comment

4.5.9Submit Ticket Comment Feedback

4.5.10Favorite a Ticket(change to Like a ticket?)
4.5.11Close a Ticket

4.5.12

Re-open a Ticket



4.5.13Remove Ticket Recipients

4.5.14Add Recipient to a Ticket

4.5.15Remove Related Ticket Association

4.5.16Add Related Ticket Association

4.5.17Remove a Tag from a Ticket

4.5.18Add a Tag to a Ticket

4.5.19Rate a Ticket

4.5.20Mark a Ticket as Read