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Generally, this section applies to both Armor Complete and Armor Anywhere users; however, review the table below to make sure the specific API call is compatible with your product. 

Support API CallsDescriptionProduct compatibility
4.5.1Get TicketsThe Get Tickets API displays a list of support tickets.
  • Armor Anywhere
  • Armor Complete
4.5.2Get Ticket Entries

4.5.3Get Ticket Count

4.5.4Get Ticket

4.5.5Get Ticket Meta-Data

4.5.6Get Ticket Attachments

4.5.7Create Ticket

4.5.8Post Ticket Comment

4.5.9Submit Ticket Comment Feedback

4.5.10Favorite a Ticket(change to Like a ticket?)
4.5.11Close a Ticket


Re-open a Ticket

4.5.13Remove Ticket Recipients

4.5.14Add Recipient to a Ticket

4.5.15Remove Related Ticket Association

4.5.16Add Related Ticket Association

4.5.17Remove a Tag from a Ticket

4.5.18Add a Tag to a Ticket

4.5.19Rate a Ticket

4.5.20Mark a Ticket as Read

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