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Export Invoice Summary

You can export summarized data for all of your invoices, both paid and unpaid.

  1. In the Armor Management Portal, in the left-side navigation, click Account.
  2. Click Invoices + Payments.
  3. (Optional) Use the filter function to customize the data displayed. 
  4. Below the table, click CSV.
    1. You have the option to export all the data (All) or only the data that appears on the current screen (Current Set). 
Export A Detailed Invoice

You can export the data for paid and unpaid invoices.

  • In the Armor Management Portal, in the left-side navigation, click Account.
  • Click Invoices + Payments.
  • (Optional) Use the filter function to customize the data displayed. 
  • Locate and select the desired invoice. 

    At the bottom of the screen, click CSV or PDF.
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    Note

    To fully use this screen, you must add the following permissions to your account:

    • View Invoices
    • Read Payment Information
    • Update Payment Information

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    Assign a user as the primary billing contact
    Assign a user as the primary billing contact
    Assign An User as the Primary Billing Contact 

    You can configure a user to become the primary billing contact for an account. This user will receive billing notifications. Additionally, this user will be listed in the Bill to field in an invoice. 

    1. In the Armor Management Portal (AMP), in the left-side navigation, click Account.
    2. Click Users
    3. Locate and hover over the desired user. 
    4. Click the vertical ellipses. 
    5. Select Set as Primary Billing Contact
    6. Click OK
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    Info

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    Troubleshooting
    Troubleshooting
    Troubleshooting

    If you do not see any invoices in the Invoices + Payments screen, consider that: 

    • An invoice has not been created for your account.
      • Armor is responsible for adding invoices into your AMP account. 
    • You do not have permissions to view invoices.
      • You must have the View Invoices permission enabled to view invoices. Contact your account administrator to enable this permission. To learn how to update your permissions, see Roles and Permissions.
    Note

    Marketplace Listings 

    If you do not recognize a product listed in your invoice, consider that the invoice may display a different name for the product. 

    Review the following table to understand the different terms associated with a particular add-on product or feature. 

    NameAlternate names
    Log Management
    • LogRetention13mo
    • Compliance Professional 
    • Data & Log Management
    Log Management 30-day Retention
    • LogRetention30day
    • Log Management Essentials
    • Data & Log Management
    Intelligent Security Model and Support
    • Intelligent Security Model 
    • ISM
    • Core ISM

    When you order a virtual machine, you are also ordering ISM for the virtual machine. Prices for ISM will vary based on the number of virtual machines you have ordered. IMS pricing is based on the following tiered structure:

    TierNumber of virtual  machines
    11 - 10
    211 - 25
    326 - 100
    4101- 250
    5251 - 500
    6500 +
    Navis PCI Vulnerability Scans
    • Coalfire Vulnerability Scanning
    Persistent Encryption Expert Agent
    • Persistent Data Encryption Agent
    Virtual Load Balancer
    • Load Balancer (Brocade)





    Note

    Generation 3 Invoices

    If you are an upgraded user and you want to view a Generation 3 invoice, then you can send a support ticket in the Armor Management Portal (AMP) and request to view a Generation 3 invoice.

    • Armor Support can only retrieve invoices from the previous 6 months.
    • To learn how to send a support ticket, see Support Tickets.