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Home > AMP Account User Guides > Roles and Permissions

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In the Armor Management Portal (AMP)roles are similar to job titles that you

...

must create and assign to your users.

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When you create a new role, you can populate that role with specific permissions. These permissions determine the type of access a user has in AMP.

For example, you can create

...

an Accounting role, and then you can add specific permissions

...

to only give the

...

user

...

access to

...

accounting-related

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features in AMP, such

...

Note

as the permission to view invoices

To learn more about Roles and Permissions, see Review available permissions.

By default, a new administrator account contains an Admin role with all the available permissions selected.   

Info

When you create a new user

account

, you must assign that user a role.

Armor recommends that you create a default role that you can assign to a customer in order to complete the account-creation process.

Some popular roles to consider are Administrator, Audit, Billing, and Technical. 

To learn more about Roles and Permissions, see Review available permissions.

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  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account
  2. Click Roles + Permissions
  3. Locate and select the desired role. 
  4. Under the name of the role, click Members
  5. Click Edit Members
  6. Select and drag the desired user to the Chosen column. 
  7. Click the X at the top, right corner.  

...

Note

Remember, when you update the permissions for a role, the users assigned to that role will automatically be able to use the newly added permissions.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account
  2. Click Roles + Permissions
  3. Locate and select the desired role. 
  4. Select or deselect the desired permissions. 
  5. Click Save Role

...

After you create a user account with an assigned role, the new user will receive an email to complete the login process. During this time, the account administrator has limited access to that user account; however, the account administrator can still update roles and permissions for the new user. 

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account
  2. Click Roles + Permissions
  3. In the search bar, enter the name of the newly created user, and then hit Enter. The table shows a list of roles associated with that user. 
  4. Locate and select the desired role. 
  5. Under the name of the role, click Members
  6. Click Edit Members
  7. Select and drag the desired user to the Chosen column. 
  8. Click the X at the top, right corner. 

...

Review the following table to understand the permissions available for you to add to your Roles

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View account resources.

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View disk and storage information for the account.

...

View account notifications.

Permissions for technical roles

Permissions for billing / accounting roles

Excerpt
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What's the difference between system and resource?

add notes about roles and permissions to API

How can we group these based on the type of user, such as "account specialist" or "technical specialist?"

Account role

Technical role

Security role

Admin role

The admin role should have everything included

61

Specific permissionSystemResourceDescriptionRoleProducts
Read Network BandwidthNetworkNetworkView network transfer historyTechnicalArmor Complete - Secure Hosting
Read FirewallNetworkFirewallView account firewall rulesTechnicalArmor Complete - Secure Hosting
Write FirewallNetworkFirewallAdd and update firewall rulesTechnicalArmor Complete - Secure Hosting
Read Network IPNetworkIPView account IP allocations and assignmentsTechnicalArmor Complete - Secure Hosting
Write Network IPNetworkIPAdd, update, and remove IP assignmentsTechnicalArmor Complete - Secure Hosting
Read Network L2LNetworkL2LView L2L network tunnelsTechnicalArmor Complete - Secure Hosting
Write Network L2LNetworkL2LAdd, update, and remove L2L tunnelsTechnicalArmor Complete - Secure Hosting
Read Network NATNetworkNATView DNAT assignments per virtual machineTechnicalArmor Complete - Secure Hosting
Write Network NATNetworkNATAdd and remove DNAT assignmentsTechnicalArmor Complete - Secure Hosting
Read SSL VPN Devices and UsersNetworkSSL VPNView SSL VPN account users and detailsTechnicalArmor Complete - Secure Hosting
Write SSL VPN Devices and UserNetworkSSL VPNEnable SSL VPN for account usersTechnicalArmor Complete - Secure Hosting
Specific permissionsSystemResourceDescriptionRoleProducts
Read IdentityIdentityAccountsView account informationTechnicalArmor Complete - Secure Hosting, Armor Anywhere - Security
Update Personal IdentityIdentityIdentityTechnicalArmor Complete - Secure Hosting, Armor Anywhere - Security
Write AccountIdentityAccountsUpdate account informationTechnicalArmor Complete - Secure Hosting, Armor Anywhere - Security
Update Customer PasswordsIdentityRolesUpdate another user's passwordTechnicalArmor Complete - Secure Hosting, Armor Anywhere - Security
Write IdentityIdentityRolesUpdate account informationTechnicalArmor Complete - Secure Hosting, Armor Anywhere - Security
Specific permissionsSystemResourceDescriptionRoleProducts
Read Workload(s)VPCAPPView account workloadsTechnicalArmor Complete - Secure Hosting
Write WorkloadVPCAPPCreate, update, and remove account workloadsTechnicalArmor Complete - Secure Hosting
Read Location(s)VPCLocationView locations available for this accountTechnicalArmor Complete - Secure Hosting
Read MonitoringVPCMonitoringView account resourcesTechnicalArmor Complete - Secure Hosting
Read Virtual Machine StatsVPCStatsView graph data for virtual machinesTechnicalArmor Complete - Secure Hosting
Read StorageVPCStorageView disk and storage information for the accountTechnicalArmor Complete - Secure Hosting
Read Template(s)VPCTemplateView template detailsTechnicalArmor Complete - Secure Hosting
Write TemplateVPCTemplateCreate, update, and remove account templatesTechnicalArmor Complete - Secure Hosting
Read Virtual Machine(s)VPCVMSView virtual machine detailsTechnicalScale Virtual MachineVPCVMSUpgrade or downgrade the size of a virtual machine.TechnicalWrite Virtual MachineVPCVMSCreate, update, and remove account virtual virtual machinesTechnicalRead Server ReplicationVPCVMSTechnicalWriter Server ReplicationVPCVMSTechnical
Specific permissionsSystemResourceDescriptionRoleProducts
Update Payment InformationAccountBillingView, create, edit, and delete payment information.Billing / AccountingArmor Complete - Secure Hosting, Armor Anywhere - Security
Read Payment InformationAccountBillingView payment information.Billing / AccountingArmor Complete - Secure Hosting, Armor Anywhere - Security
Read ConnectionsAccountConnectionsArmor Complete - Secure Hosting, Armor Anywhere - SecurityWrite ConnectorsAccountConnectorsArmor Complete - Secure Hosting, Armor Anywhere - Security
Read OrdersAccountOrdersView account resourcesBilling / AccountingArmor Complete - Secure Hosting, Armor Anywhere - Security
Write OrdersAccountOrdersAdd additional account resourcesBilling / AccountingArmor Complete - Secure Hosting, Armor Anywhere - Security
Write SecretAccountSecretCreate a password for your virtual machine?TechnicalArmor Complete - Secure Hosting, Armor Anywhere - Security
Specific permissionsSystemResourceDescription
Read ComplianceComplianceComplianceWrite ComplianceComplianceCompliance
Specific permissionsSystemResourceDescription
Read AVAMCoreConnectionView Malware Protection details.
Read Dashboard StatisticsCoreConnectionDoes this apply now to the newly created dashboard?
Read FIMCoreConnectionView File Integrity Monitoring details.
View Core LicenseCoreLicensingIs this to view just your core information?
Read LogManagementCoreLogsView Log Management information
Read LogSearchCoreLogsView Log Search information
Write LogManagementCoreLogs
Read OS PackagesCorePackagesView OS patching details
View Vulnerability ScansCoreVulnerability Scanning
Specific permissionsSystemResourceDescriptionRolesProduct compatibility
View InvoicesBillingInvoices
  • Billing / Accounting
  • Technical
Read Product CatalogBillingProductsView SubscriptionBillingSubscriptionsWrite SubscriptionsBillingSubscriptions
Specific permissionsSystemResourceDescriptionRolesProduct compatibility
Read Entity MetadataMetaNoteView notes and tagsTechnicalArmor Complete - Secure Hosting
Write Entity MetadataMetaNoteUpdates notes and tagsTechnical Armor Complete - Secure Hosting
Read TasksMetaTaskView task informationTechnical Armor Complete - Secure Hosting
Write TasksMetaTaskWrite task informationTechnical Armor Complete - Secure Hosting
Specific permissionsSystemResourceDescriptionRolesProduct compatibility
Read Notification(s)NotificationNotifications
  • Billing / Accounting
  • Technical
  • Armor Complete - Secure Hosting
  • Armor Anywhere - Security
Specific permissionsSystemResourceDescriptionRolesProduct compatibility
Read Ticket(s)TicketTicketsView open tickets in your account.
  • Billing / Accounting
  • Technical
  • Armor Complete - Secure Hosting
  • Armor Anywhere - Security
Write Ticket(s)TicketTicketsCreate a support ticket.
  • Billing / Accounting
  • Technical
  • Armor Complete - Secure Hosting
  • Armor Anywhere - Security
Specific permissionsSystemResourceDescriptionRolesProduct compatibility
Global SearchSearchSearchSearch throughout AMP for various resource needs
  • Billing / Accounting
  • Technical
  • Armor Complete - Secure Hosting
  • Armor Anywhere - Security
Specific permissionsSystemResourceDescriptionRolesProduct compatibility
Read Endpoint(s)ArmorSecurityendpointsTechnical
PermissionsDescriptionProduct Compatibility
NetworkArmor Complete - Secure HostingFirewallArmor Complete - Secure HostingIPArmor Complete - Secure HostingL2LArmor Complete - Secure HostingNATArmor Complete - Secure HostingSSL VPNArmor Complete - Secure HostingAccountsArmor Complete - Secure Hosting, Armor Anywhere - SecurityIdentityArmor Complete - Secure Hosting, Armor Anywhere - SecurityRolesArmor Complete - Secure Hosting, Armor Anywhere - SecurityAPPArmor Complete - Secure HostingLocationArmor Complete - Secure HostingMonitoringArmor Complete - Secure HostingStatsArmor Complete - Secure HostingStorageArmor Complete - Secure HostingTemplateArmor Complete - Secure HostingVMSArmor Complete - Secure Hosting, Armor Anywhere - SecuritySecretArmor Complete - Secure Hosting, Armor Anywhere - SecurityComplianceArmor Complete - Secure HostingConnectionArmor Anywhere - SecurityLicensingArmor Anywhere - SecurityLogsArmor Complete - Secure Hosting, Armor Anywhere - SecurityPackagesArmor Complete - Secure Hosting, Armor Anywhere - SecurityVulnerability ScanningArmor Anywhere - SecurityNoteArmor Complete - Secure Hosting, Armor Anywhere - SecurityTaskArmor Complete - Secure Hosting, Armor Anywhere - SecurityNotificationArmor Complete - Secure Hosting, Armor Anywhere - SecurityTicketsArmor Complete - Secure Hosting, Armor Anywhere - SecuritySearchArmor Complete - Secure Hosting, Armor Anywhere - Security
PermissionsDescriptionProduct Compatibility
BillingArmor Complete - Secure Hosting, Armor Anywhere - SecurityOrdersArmor Complete - Secure Hosting, Armor Anywhere - SecurityInvoicesArmor Complete - Secure Hosting, Armor Anywhere - SecurityProductsArmor Complete - Secure Hosting, Armor Anywhere - SecuritySubscriptionsArmor Complete - Secure HostingNotificationArmor Complete - Secure Hosting, Armor Anywhere - SecurityTicketsArmor Complete - Secure Hosting, Armor Anywhere - SecuritySearchArmor Complete - Secure Hosting, Armor Anywhere - Security

System

Resource

Role

Complete and/or Anywhere

Meta

Note

Technical

Both

Task

Technical

Both

Notification

Notifications

Technical, Billing / Accounting

Both

Ticket

Tickets

Billing / Accounting

Both

Search

Search

Technical, Billing / Accounting

Both

Armor

Secure Endpoints

Technical

?

 

There are two ways to assign a user to a role: 

  1. Assign a default role with permissions already enabled in AMP.
  2. Create a new role, populate that role with your preferred permissions, and then assign that role to a user. 
Note

To review Frequently Asked Questions (FAQs) regarding roles and permissions in AMP, see Introduction to Roles and Permissions.


Anchor
Assign a default role
Assign a default role
Assign a Default Role


Anchor
Review default roles and corresponding permissions
Review default roles and corresponding permissions
Step 1: Review default roles and corresponding permissions

Note

If your AMP account was created before May 2017, then by default, you will only see the Admin role. This role contains every permission available.

Note

In AMP, you can easily identify a default role by the orange Armor badge that displays next to the role name.

Note

You cannot edit the permissions within the default roles. 

Expand
titlePermissions in the default Admin role

The default Admin role contains every permission available.

This role is automatically updated with new permissions after an AMP release.

This role is automatically assigned to a new administrator account.

Expand
titlePermissions in the default Billing role

At a high-level, the default Billing role contains mostly read-only permissions.

Note

This role is not automatically updated with new permissions after an AMP release.

Review the following table to better understand the specific permissions associated with the default Billing role. 

AMP ScreenPermissionDescription

Security Dashboard (landing page)

Read Dashboard StatisticsThis permission allows you to view the widgets (and corresponding data) that populate the security dashboard. These widgets display a high-level status of your virtual machines, agents, and open security incidents.

Malware Protection

Read AVAMThis permission allows you to view antivirus and anti-malware (malware protection) details for each virtual machine.

FIM

Read FIMThis permission allows you to view file integrity details for each virtual machine.

Patching

Read OS PackagesThis permission allows you to view details OS patching details for each virtual machine.
Intrusion DetectionRead IDSThis permission allows you to view intrusion detection data.

Log & Data Management

Read LogManagement

This permission allows you to view high-level information for log collection for each virtual machine, such as:

  • Date logs were last received
  • Average size of collected logs
  • Log Status
Log & Data Management

Read LogSearch

This permission allows you to view details for log collection, such as the specific log message, for each virtual machine.

Firewall

Read Firewall

This permission allows you to view details for firewall rules for each virtual machine.

MarketplaceRead Product Catalog

This permission allows you to view available add-on products.

You must have this permission enabled in your account in order to view purchased services and also to order new services in AMP.

Marketplace (and My Products)View SubscriptionsThis permission allows you to view subscription-based add-on products in the My Products screen of the User Details screen.
WorkloadsRead Workload(s)

This permission allows you to view high-level data for workloads, such as

  • the associated data center
  • the number of tiers within the workload
  • the number of virtual machines within the workload
Virtual MachinesWrite OrdersThis permission allows you to provision a new virtual machine.
Virtual MachinesRead Virtual Machine StatsThis permission allows you to view usage data for a virtual data. This data is displayed in a line graph.
Virtual MachinesRead Virtual Machine(s)

This permission allows you to view data for a virtual machine, such as

  • Operating system
  • Size
  • Corresponding workload
  • Status
Virtual MachinesRead Location(s)This permission allows you to view a list of available Armor data centers when you manage your virtual machines.
Virtual MachinesRead Virtual Data CentersThis permission allows you to view the list of virtual environments in your account.
Virtual MachinesRead Server Replication

This permission allows you to view high-level data for the server replication (disaster recovery) add-on product. Specifically, this permission allows you to view:

  • The status of the add-on product (configuring, enabled, disabled)
  • The location of the primary data center
  • The location of the failover data center
  • The status of the replication
Virtual MachinesRead TasksThis permission allows you to view pending tasks, such as a scheduled delete or downsize of a virtual machine.
Virtual MachinesRead StorageThis permission allows you to view disk and storage information for a virtual machine.
IP AddressesRead Network IPThis permission allows you to view data for unassigned and assigned public and private IP addresses
IP AddressesRead Network NATThis permission allows you to view DNAT assignments.
L2L VPNRead Network L2LThis permission allows you to view high-level data for your L2L network tunnels.
SSL/VPNRead SSL VPN Devices and UsersThis permission allows you to view the status of your users' SSL VPN client.
ComplianceRead ComplianceThis permission allows you to view information for the vulnerability scanning add-on product information. Specifically, you will see the status of the add-on product.

Tickets

Read Ticket(s)This permission allows you to view support tickets listed in the ViewArchivedTickets section.
Overview (Account screen)Read Identity

This permission allows you to view the account-level information, such as

  • Account overview
  • Armor contacts
  • User profiles
  • Roles and permissions
User DetailUpdate Personal Identity

This permission allows you to update your personal account information, such as your:

  • Password
  • Challenge Phrase
  • Challenge Response
User DetailRead Notification(s)This permission allows you to view the notification preferences for your users, such as a user's preference to receive an email regarding technical updates.
InvoicesView InvoicesThis permission allows you to view current and previous invoices.
Payment MethodsRead Payment InformationThis permission allows you to view current payment information, such as the primary payment method.
Payment MethodsWrite / Update Payment InformationThis permission allows you to update the payment information, such as adding a new credit card or assigning a new primary payment method
Not applicableRead Entity Metadata

This permission allows you to view optional notes and tags that have been added to various AMP resources, such as a note added to a virtual machine.

Not applicableWrite Entity MetadataThis permission allows you to add, update, and delete optional notes and tags to various AMP resource, such as adding a note to a virtual machine.
Not applicableGlobal SearchThis permission allows you to use the global search function throughout AMP.



Expand
titlePermissions in the default Technical role

At a high-level, the default Technical role contains read-only and write-only permissions, with a focus on security and infrastructure resources in AMP.

Note

This role is not automatically updated with new permissions after an AMP release.

Review the following table to better understand the specific permissions associated with the default Technical role. 

AMP ScreenPermissionDescription

Security Dashboard (landing page)

Read Dashboard StatisticsThis permission allows you to view the widgets (and corresponding data) that populate the security dashboard. These widgets display a high-level status of your virtual machines, agents, and open security incidents.
Malware ProtectionRead AVAMThis permission allows you to view antivirus and anti-malware (malware protection) details for each virtual machine.
FIMRead FIMThis permission allows you to view file integrity details for each virtual machine.
PatchingRead OS PackagesThis permission allows you to view details OS patching details for each virtual machine.
Intrusion DetectionRead IDSThis permission allows you to view intrusion detection data.
Log & Data ManagementRead LogManagement

This permission allows you to view high-level information for log collection for each virtual machine, such as:

  • Date logs were last received
  • Average size of collected logs
  • Log Status
Log ManagementRead LogSearchThis permission allows you to view details for log collection, such as the specific log message, for each virtual machine.
Log Management

Write LogManagement

This permission allows you to update the log management service, specifically the permission to upgrade the log retention plan.
FirewallRead FirewallThis permission allows you to view details for firewall rules for each virtual machine.
FirewallWrite FirewallThis permission allows you to add, update, or delete firewall rules.
MarketplaceRead Product Catalog

This permission allows you to view available add-on products.

You must have this permission enabled in your account in order to view purchased services and also to order new services in AMP.

Marketplace (and My Products)View SubscriptionsThis permission allows you to view subscription-based add-on products in the My Products screen of the User Details screen.
Marketplace (and My Products)Write Subscriptions

This permission allows you to view the Armor Marketplace, as well as add and cancel subscription-based add-on products.

Specifically, you can add the subscription in the Armor Marketplace, and then cancel the subscription in the My Products screen of the User Details screen.

WorkloadsRead Workload(s)

This permission allows you to view high-level data for workloads, such as

  • the associated data center
  • the number of tiers within the workload
  • the number of virtual machines within the workload
WorkloadsWrite WorkloadThis permission allows you to create, update, and remove workloads and tiers.
Virtual Machines / VM DetailsWrite OrdersThis permission allows you to provision a new virtual machine.
Virtual Machines / VM DetailsRead Virtual Machine StatsThis permission allows you to view usage data for a virtual data. This data is displayed in a line graph.
Virtual Machines / VM DetailsRead Virtual Machine(s)

This permission allows you to view data for a virtual machine, such as

  • Operating system
  • Size
  • Corresponding workload
  • Status
Virtual Machines / VM DetailsScale Virtual MachineThis permission allows you upgrade or downgrade (resize) the size of a virtual machine.
Virtual Machines / VM DetailsWrite Virtual MachineThis permission allows you to create, update, and remove virtual machines.
Virtual Machines / VM DetailsRead Location(s)This permission allows you to view a list of available Armor data centers when you manage your virtual machines.
Virtual Machines / VM DetailRead Virtual Data CentersThis permission allows you to view the list of virtual environments in your account.
Virtual MachinesRead Server Replication

This permission allows you to view high-level data for the server replication (disaster recovery) add-on product. Specifically, this permission allows you to view:

  • The status of the add-on product (configuring, enabled, disabled)
  • The location of the primary data center
  • The location of the failover data center
  • The status of the replication
Virtual MachinesWrite Server ReplicationThis permission allows you to order and cancel the server replication add-on product.
Virtual MachinesRead TasksThis permission allows you to view pending tasks, such as a scheduled delete or downsize of a virtual machine.
Virtual MachinesWrite TasksThis permission allows you to schedule a delete or downsize of a virtual machine.
Virtual MachinesRead StorageThis permission allows you to view disk and storage information for a virtual machine.
IP AddressesRead Network IPThis permission allows you to view data for unassigned and assigned public and private IP addresses
IP AddressesWrite Network IP

This permission allows you to update an IP address, such as:

  • Assign an IP addresses
  • Unassign an IP addresses
  • Delete IP address
  • Request a new public IP address
IP AddressesRead Network NATThis permission allows you to view DNAT assignments.
IP AddressesWrite Network NATThis permission allows you to add and remove DNAT assignments.
L2L VPNRead Network L2LThis permission allows you to view high-level data for your L2L network tunnels. 
L2L VPNWrite Network L2LThis permission allows you to add, update, and remove L2L tunnels.
SSL/VPNRead SSL VPN Devices and UsersThis permission allows you to view the status of your users' SSL VPN client.
SSL/VPNWrite SSL VPN Devices and UserThis permission allows you to enable your users the ability to download and install the SSL VPN client.
ComplianceRead ComplianceThis permission allows you to view information for the vulnerability scanning add-on product information. Specifically, you will see the status of the add-on product.
ComplianceWrite ComplianceThis permission allows you to upgrade, downgrade, or delete the vulnerability scanning add-on product.
TicketsRead Ticket(s)This permission allows you to view support tickets listed in the ViewArchivedTickets section.
Overview (Account screen)Read Identity

This permission allows you to view the account-level information, such as

  • Account overview
  • Armor contacts
  • User profiles
  • Roles and permissions
User DetailUpdate Personal Identity

This permission allows you to update your personal account information, such as your:

  • Password
  • Challenge Phrase
  • Challenge Response
User DetailRead Notification(s)This permission allows you to view the notification preferences for your users, such as a user's preference to receive an email regarding technical updates.
Not applicableRead Entity MetadataThis permission allows you to view optional notes and tags that have been added to various AMP resources, such as a note added to a virtual machine.
Not applicableWrite Entity MetadataThis permission allows you to add, update, and delete optional notes and tags to various AMP resource, such as adding a note to a virtual machine.
Not applicableGlobal SearchThis permission allows you to use the global search function throughout AMP.




Step 2: Assign a default role

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account
  2. Click Roles + Permissions
  3. Locate and select the desired default role (Admin, Billing, or Technical). 
  4. Click Members
  5. Under Members, enter and select the name of the user. 


Anchor
Create and assign a new role
Create and assign a new role
Create and assign a new role


Step 1: Create a role and add permissions

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ESLP:Create a role and add permissions (snippet)
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Step 2: Assign a role to an existing user account

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ESLP:Assign a role to an existing user account (snippet)
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Update permissions to a role
Update permissions to a role
Update a permission for a role


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Anchor
Remove a role for a newly created or existing user
Remove a role for a newly created or existing user
Remove a role for a newly created or existing user


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ESLP:Remove a role for a newly created or existing user (snippet)
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Delete a role
Delete a role
Delete A Role


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ESLP:Delete a role (snippet)
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Additional Documentation

To view every permission available in AMP, see Review All Permissions.

Note

In the Roles and Permissions screen, you may see permissions that only apply to Armor Complete or Armor Anywhere users. Your roles will not malfunction if you happen to add a permission for a different product to your role.




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Review permissions for popular AMP screens

Review the following tables to understand the permissions needed to interact with popular screens in AMP. 

Note

To view every permission available in AMP, see Review All Permissions.

Note

In the Roles and Permissions screen in AMP, you may see permissions that only apply to Armor Anywhere users. Your roles will not malfunction if you happen to add an Armor Anywhere permission to your role.



Permissions for virtual machines and workloads

Screen / FeatureActionsPermissionsAdditional information
Virtual Machines and Workloads
  • Create a virtual machine 
  • Reboot, reset, or turn off a virtual machine
  • Delete a virtual machine
  • Resize a virtual machine
  • Upgrade a virtual machine
  • Downgrade a virtual machine
  • Add disk space to an existing virtual machine
  • Export virtual machine data
  • View a workload
  • Create a workload

  • Read Workload(s)
  • Write Workload
  • Read Virtual Machine Stats
  • Read Virtual Machine(s)
  • Write Virtual Machine
  • Scale Virtual Machine
  • Read Location(s)
  • Read Virtual Data Centers
  • Read Tasks
  • Write Tasks
  • Read Storage
  • Read Network L2L
  • Write Network L2L
  • Read SSL VPN Devices and Users
  • Write SSL VPN Devices and User
Note

If you ordered the Continuous Server Replication (Data Recovery) add-on product, then you must also have the following permissions:

  • Read Server Replication
  • Write Server Replication
Note

To learn more about the Virtual Machines screen, see Virtual Machines.



Permissions for IP addresses

Screen / FeatureActionsPermissionsAdditional information
IP Addresses
  • Assign a new public IP address to virtual machine
  • Assign an existing public IP address to a virtual machine
  • Remove an existing public IP address from a virtual machine
  • Delete an unassigned public IP address
  • Delete an assigned public IP address
  • Assign an available private IP address to a virtual machine
  • Unassign a secondary private IP address from a virtual machine
  • Read Network IP
  • Write Network IP
  • Read Network NAT
  • Write Network NAT
  • Read Location(s)
  • Read Virtual Data Centers
Note

To learn more about the IP Addresses screen, see IP Address.



Permissions for firewall rules

Screen / FeatureActionsPermissionsAdditional information
Firewall
  • Create a firewall rule with a new IP address group
  • Create a firewall rule with an existing IP address group
  • Edit a firewall rule
  • Edit name
  • Edit source
  • Edit destination
  • Edit action
  • Edit services
  • Enable or disable a firewall rule
  • Delete a firewall rule
  • Export firewall data
  • Create an IP group
  • Create a service group
  • Write Network IP Addresses 
  • Read Firewall 
  • Write Firewall 
  • Read Location(s)
  • Read Virtual Data Centers
Note

To learn more about the Firewall screen, see Firewall Rules.






Permissions for L2L VPN tunnels

Screen / FeatureActionsPermissionsAdditional information
L2L VPN
  • Create an L2L VPN tunnel with a new workload
  • Edit an L2L VPN tunnel
  • Enable, disable, or delete an L2L VPN tunnel

  • Read Network L2L
  • Write Network L2L
  • Read Location(s)
  • Read Virtual Data Centers

Note

To learn more about the L2L VPN screen, see L2L VPN Tunnel.



Permissions for SSL/VPN 

Screen / FeatureActionsPermissionsAdditional information
SSL/VPN
  • Enable and install your SSL/VPN access
  • Enable SSL/VPN access for your user
  • Disable SSL/VPN for your user
  • Read Network L2L
  • Write Network L2L
  • Read Location(s)
  • Read Virtual Data Centers

Note

To access a virtual machine, you must download and install the SSL/VPN client. An account administrator must first enable their users the ability to download the client. As a result, an account administrator must have the following permissions enabled in their account: 

  • Read SSL VPN Devices and Users
  • Write SSL VPN Devices and Users
  • Read Location(s)
  • Read Virtual Data Centers
Note

To learn more about the SSL/VPN screen, see SSL VPN.



Permissions for support tickets

Screen / FeatureActionsPermissionsAdditional information
Tickets
  • Create a support ticket
  • View a support ticket
  • View an archived ticket
  • Add a recipient to an existing support ticket
  • Chat with Armor
  • Read Ticket(s)
  • Read Ticket Group(s)
  • Write Ticket Group(s)
Note

In addition to these permissions, in order to view a ticket, you must be listed as a recipient. For example, if a user in your account sends a support ticket, and you are not listed as a recipient, then you will not be able to see this ticket.

Note

To learn more about the Tickets screen, see Armor Support.



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Permissions for Advanced Backup 

Screen / FeatureActionsPermissionsAdditional information
Advanced Backup
  • Create a snapshot policy
  • Assign a policy to a virtual machine
  • Restore a virtual machine from a backup 
  • Read Avanced Backup Plans
  • Commit Advanced Backup Restore
  • Create Advanced Backup Policy
  • Read Advanced Backup
  • Read Advanced Backup Policy
  • Read Advanced Backup Snapshots
  • Read Advanced Backup Vms
  • Refresh Advanced Backup Snapshots
  • Remote Advanced Backup
  • Request Advanced Backup Restore
  • Update Advanced Backup Policy
  • Write Advanced Backup 
Note

Additionally, you must have all the permissions for the Virtual Machines screen.

Note

To learn more about the Advanced Backup screen, see Advanced Backup.



Permissions for Continuous Server Replication (Disaster Recovery)

Screen / FeatureActionsPermissionsAdditional information
Continuous Server Replication (Disaster Recovery)
  • Order Continuous Server Replication (Disaster Recovery) 
  • Request a test failover
  • Request a live failover
  • Read Server Replication
  • Write Server Replication 
Note

Additionally, you must have all the permissions for the Virtual Machines screen.

Note

To learn more about Continuous Server Replication (Disaster Recovery):



Permissions for Log & Data Management

Screen / FeatureActionsPermissionsAdditional information
Log & Data Management
  • View collected logs in the Search section
  • View the status of the logging subagent in the Sources section
  • Write LogManagement
  • Read LogManagement 
Note

To learn more about Log Management, seeNOT PUBLISHED: Log Management.



 


Permissions for Armor Marketplace

Screen / FeatureActionsPermissionsAdditional information
Armor Marketplace
  • View available add-on products
  • View subscription-based add-on products
  • Add and cancel products
  • Read Product Catalog
  • View Subscriptions
  • Write Subscriptions
Note

To learn more about the Armor Marketplace screen, see Armor Marketplace.



Permissions for the Health Dashboards

Screen / FeatureActionsPermissionsAdditional information
  • Health Overview (landing screen)
    • Protection
    • Detection
    • Response
    • Security Incidents
  • View the data that populates the security dashboards
  • Read Dashboard Statistics
Note

To learn more about the dashboards, see Health Overview Dashboard.



Permissions for Security screens

Screen / FeatureActionsPermissionsAdditional information
  • Security screens
    • Malware Protection
    • File Integrity Monitoring (FIM)
    • Patching
  • View the data that populates the security-focused screens
  • Read AVAM
  • Read FIM
  • Read OS Packages