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  • You can only access your failover virtual machine via the VMwareTRAY SSL VPN-Plus Client. 
    • The Cisco AnyConnect Secure Mobility Client from Gen 3 will not work with a failover virtual machine in Gen 4.
    • Upgraded users can still use the Cisco AnyConnect Secure Mobility Client to access transferred virtual machines in Gen 4; however failover virtual machines can only be accessed via the VMwareTray SSL-VPN-Plus Client. As a result, for easier compatibility, Armor recommends that upgraded users only use VMware to access all virtual machines in Gen 4. 
    • To learn how to download and install this client, see SSL/VPN.

  • During an unexpected data center outage, Armor does not automatically perform a failover for your environment. You must submit a support ticket to Armor to request a live failover.
  • After a failover is complete, any change you make in your failover environment will not be replicated in your primary environment.   

  • Based on the size of your environment, first-time provisioning for this add-on product may take up to two days to complete. 

  • Based on the size of your environment, a failover may take up to four hours to complete.

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You can request a live failover to troubleshoot during an outage in your primary data center. 

After a successful live failover, you can view and confirm the live failover in the Armor Management Portal (AMP). 

During an outage, Armor will send you a notification regarding the outage in your primary data center; however, you must submit a support ticket to request the live failover. 

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You must submit a request to Armor Support and indicate your interested interest to terminte terminate the failover.

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How does Continuous Server Replication (Disaster Recovery) affect how virtual machines and corresponding information are displayed in AMP?

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