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titleIssue: FIM is not installed



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titleIssue: FIM is not installed
Step 1: Verify the Status of the Agent

Description

Command

WindowsVerify that the service is running
gsv -displayname *trend*
LinuxVerify that the service is running
ps_axu | grep ds_agent
Step 2: Check the Connectivity of the Agent

Description

Command

WindowsVerify the URL endpoint epsec.armor.com
& "C:\Program Files\Trend Micro\Deep Security Agent\dsa_query.cmd" -c GetAgentStatus | sls -pattern url

Confirm connection to the URL

new-object System.Net.Sockets.TcpClient('146.88.106.210', 443)




LinuxVerify the URL endpoint epsec.armor.com
/opt/ds_agent/dsa_query -c GetAgentStatus | grep AgentStatus.dsmUrl

Confirm connection to the URLtelnet 146.88.106.210 443
Step 3: Manually Heartbeat the Agent

Description

Command

WindowsVerify a 200 response

PS C:\Users\Administrator> & "C:\Program Files\Trend Micro\Deep Security Agent\dsa_control.cmd" -m
HTTP Status: 200 - OK
Response:
Manager contact has been scheduled to occur in the next few seconds.

LinuxVerify a 200 response

/opt/ds_agent/dsa_control -m


Anchor
Export Protection screen data
Export Protection screen data
Export Protection Screen Data

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  1. In the Armor Management Portal (AMP), in the left-side navigation, click Security

  2. Click Protection.

  3. (Optional) Use the search bar to customize the data displayed. 

  4. Below the table, click CSV. You have the option to export all the data (All) or only the data that appears on the current screen (Current Set). 

    Column

    Description

    Asset NameThis column display the name of the virtual machine (or instance).
    LocationThis column displays the data center location for for the virtual machine (or instance).
    Service

    For Armor Complete, the Protection scores focuses on the following services:  

    • Malware Protection
    • FIM
    • Filebeat (for Linux)
    • Winlogbeat (for Windows)

    For Armor Anywhere, the Protection scores focuses on the following services:  

    • Malware Protection
    • FIM
    • IDS
    • Filebeat (for Linux)
    • Winlogbeat (for Windows)
    • Vulnerability Scanning
    StatusThis column displays the security status of the virtual machine (or instance), which can be:
    • Warning
    • Needs Attention
    • OK
    MessageThis column displays a brief message to explain the reason for the Warning or Needs Attention status.

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