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Note

Before you begin, to better understand the upgrade process, Armor recommends that you review the Frequently Asked Questions FAQs for Generation 4 Upgrade documentation.

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Note

This document only applies to Armor Complete account administrators who have been notified by Armor to perform two pre-upgrade tasks.  

24 hours before your scheduled upgrade begins, you will receive an invitation from Armor to complete the account signup process to access the Armor Management Portal (AMP).

Before the upgrade process begins, Armor recommends that you complete the two tasks below so that after the upgrade process is complete, you and your users can easily access AMP. 


Step 1: Complete your account signup


Step 1: Open the Account Signup email

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You will be redirected to Armor Management Portal (AMP) login screen.

 
Step 2: Review assigned roles

In the Armor Management Portal (AMP), roles are similar to job titles that you can create and assign to your users. You can populate these roles with specific permissions to restrict the type of access your users can have in AMP.

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  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account
  2. Click Roles + Permissions
  3. Click Admin
  4. Click Members
  5. Review and confirm the list of assigned users.  
  6. (Optional) To remove a user from this role, in the table, hover over the desired user, click the trash icon, and then click Remove Access.
  7. In the left-side navigation, click Roles + Permissions.
  8. Click Billing.
  9. Click Members.
  10. Review and confirm the list of assigned users.  
  11. (Optional) To remove a user from this role, in the table, hover over the desired user, click the trash icon, and then click Remove Access.
  12. In the left-side navigation, click Roles + Permissions.
  13. Click Technical.  
  14. Click Members.
  15. Review and confirm the list of assigned users.  
  16. (Optional) To remove a user from this role, in the table, hover over the desired user, click the trash icon, and then click Remove Access.



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