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Add a recipient to an existing support ticket

To view the status of a support ticket: 

  1. In the Armor user interface, in the left-side navigation, click Support
  2. Click Tickets + Notifications
  3. Search for and select the desired ticket. 
  4. In Add Recipient, enter the name or username of the recipient, and then select the name. 
    • To remove a recipient, click the corresponding trash icon.