Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

ColumnDescription
Subject

This column displays the subject of the archived ticket.

  • Click the subject to view additional details for a particular specific ticket.

Status

By default, most archived tickets will display as Resolved.

Some archived tickets will display as Open or Attention until Armor Support can properly close the ticket in the previous ticketing system.

Ticket #This column displays the number associated with the archived ticket.
DateThis column displays the date the archived ticket was resolved in the archived screen.

...