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Column | Description | ||
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Subject | This column displays the subject of the archived ticket.
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Status | By default, most archived tickets will display as Resolved. Some archived tickets will display as Open or Attention until Armor Support can properly close the ticket in the previous ticketing system. | ||
Ticket # | This column displays the number associated with the archived ticket. | ||
Date | This column displays the date the archived ticket was resolved in the archived screen. |
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