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This column displays the subject of the archived ticket.


To review additional details for a specific ticket, click the subject.

The comments for within the ticket are color-coded to easily identify if the ticket comment was entered by Armor or yourself.


By default, most archived tickets will display as Resolved.

Some archived tickets will display as Open or Attention until Armor Support can properly close the ticket in the previous ticketing system.

Ticket #This column displays the number associated with the archived ticket.
DateThis column displays the date the archived ticket was resolved in the archived screen.