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  1. In the Armor Management Portal (AMP), in the left-side navigation, click Support
  2. Click Tickets
  3. Click View Archived Tickets or Archived Tickets
  4. Search for your desired ticket. 
ColumnDescription
Subject

This column displays the subject of the ticket.

Note

To review additional details for a specific ticket, click the subject.

The comments for the ticket are color-coded to easily identify if the ticket was entered by Armor or yourself.

Status

By default, most tickets will display as Resolved.

Some tickets will display as Open or Attention until Armor Support can properly close the ticket in the previous ticketing system.

Ticket #This column displays the number associated with the ticket.
DateThis column displays the date the ticket was resolved in the archived screen.

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