- In the Armor Management Portal (AMP), in the left-side navigation, click Support.
- Click Tickets.
- Click View Archived Tickets or Archived Tickets.
- Search for your desired ticket.
This column displays the subject of the ticket.
By default, most tickets will display as Resolved.
Some tickets will display as Open or Attention until Armor Support can properly close the ticket in the previous ticketing system.
|Ticket #||This column displays the number associated with the ticket.|
|Date||This column displays the date the ticket was resolved in the archived screen.|