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  • You can only access your failover virtual machine via the VMwareTRAY SSL VPN-Plus Client. 
    • The Cisco AnyConnect Secure Mobility Client from Gen 3 will not work with a failover virtual machine in Gen 4.
    • Upgraded users can still use the Cisco AnyConnect Secure Mobility Client to access transferred virtual machines in Gen 4; however failover virtual machines can only be accessed via the VMwareTray SSL-VPN-Plus Client. As a result, for easier compatibility, Armor recommends that upgraded users only use VMware to access all virtual machines in Gen 4. 
    • To learn how to download and install this client, see SSL/VPN.

  • During an unexpected data center outage, Armor does not automatically perform a failover for your environment. You must submit a support ticket to Armor to request a live failover.
  • After a failover is complete, any change you make in your failover environment will not be replicated in your primary environment.   

  • Based on the size of your environment, first-time provisioning for this add-on product may take up to two days to complete. 

  • Based on the size of your environment, a failover may take up to four hours to complete.


You can request a live failover to troubleshoot during an outage in your primary data center. 

After a successful live failover, you can view and confirm the live failover in the Armor Management Portal (AMP). 

During an outage, Armor will send you a notification regarding the outage in your primary data center; however, you must submit a support ticket to request the live failover. 


You must submit a request to Armor Support and indicate your interested interest to terminte terminate the failover.


How does Continuous Server Replication (Disaster Recovery) affect how virtual machines and corresponding information are displayed in AMP?