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This topic only applies to Armor Complete users. 

Workloads and tiers are visual tools used in the Armor Management Portal (AMP) to help you organize your virtual machines and corresponding resources. Workload refers to a container of virtual machines that live inside the Armor data center. Tiers are levels within workloads.

The Virtual Machine screens also displays:

  • Load Balancer
  • Backup & Recovery Server
  • Persistent Data Encryption Manager
  • Advanced WAF



Review available virtual machines

Armor offers the following types of virtual machines:

Windows

Operating system
  • Windows
Version
  • 2008 R2 Datacenter
  • 2008 R2 Standard
  • 2008 R2 Web
  • 2012 Datacenter
  • 2012 R2 Standard
  • 2012 Standard
  • 2016 Full Desktop

Windows servers require a minimum of 2 CPU and 2GB of memory.

2008 R2 Web and 2008 R2 Standard does not support CPUs 12 and above.

CPU
  • 2
  • 4
  • 8
  • 12
  • 16
Memory (GB)
  • 2
  • 4
  • 6
  • 8
  • 12
  • 16
  • 4
  • 8
  • 12
  • 16
  • 24
  • 32
  • 64
  • 8
  • 16
  • 24
  • 32
  • 48
  • 64
  • 12
  • 24
  • 36
  • 48
  • 72
  • 96
  • 16
  • 32
  • 48
  • 64
  • 96

Linux

Operating system
  • CentOS
  • RHEL
  • Ubuntu
Version
  • 6
  • 7
  • 6
  • 7
  • 16.04

Linux servers require a minimum of 1 CPU and 2GB of memory.

CPU
  • 1
  • 2
  • 4
  • 8
  • 12
  • 16
Memory (GB)
  • 2
  • 4
  • 6
  • 8
  • 2
  • 4
  • 6
  • 8
  • 12
  • 16
  • 4
  • 8
  • 12
  • 16
  • 24
  • 32
  • 64
  • 8
  • 16
  • 24
  • 32
  • 48
  • 64
  • 12
  • 24
  • 36
  • 48
  • 72
  • 96
  • 16
  • 32
  • 48
  • 64
  • 96


Create a virtual machine with a new workload

  1. In the Armor Management Portal, in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Hover over the plus ( + ) icon, and then click the Virtual Machine icon.
  4. Locate and select the desired operating system and operating system version:
    • Ubuntu 14.04
    • Ubuntu 16.04
    • Red Hat 6
    • Red Hat 7
    • CentOS 6
    • CentOS 7
    • Windows Server 2008 R2
    • Windows Server 2012
    • Windows Server 2012 R2
    • Windows Server 2016
  5. On the right side, use the Region drop-down menu to select the data center to host your virtual machine.
  6. Select the desired virtual machine based on your CPU and memory needs (GB).
    • You can click High CPU or High Memory to filter the list of virtual machines. You can also click Show All Options to see every virtual machine offering.
    • Armor labels virtual machines by CPU and memory features. For instance, 2x4 indicates that the virtual machine has 2 CPU and 4 GB of memory.
  7. In Name, enter a descriptive name for your virtual machine.
  8. In Workload, select New Workload
  9. In New Workload Name, enter a descriptive name.
  10. In New Tier Name, enter a descriptive name. 
  11. In Location, select the data center to host your virtual machine. 
  12. Under Access Credentials, note your username to access the virtual machine. 
  13. In Password, enter a secure password to use to access the virtual machine. 
    • Your password must contain:
      • An upper-case letter
      • A lower-case letter
      • A number
      • A special character: ! @ # $ % ^ * ( ) { } [ ]
    • You can also click Generate Password to allow Armor to create a password. 
  14. (Optional) For additional storage, under Storage Substrate and Disk Size, select your desired storage, and then click Add Disk
  15. On the right-side menu, review the pricing information, and then click Purchase
  16. To view the status of your newly created virtual machine, in the left-side navigation, click Infrastructure, click Virtual Machines, and then search for your newly created virtual machine. 

After you create a virtual machine, Armor recommends that you:

  1. Create a firewall rule
    • By default, outbound and inbound traffic are blocked from virtual machines. To allow traffic, you must create a firewall rule. To learn more, see Firewall Rules.
  2. Download the SSL/VPN client.
    • To access the virtual machine, you must download the SSL/VPN client. To learn more, see SSL VPN.



Create a virtual machine with an existing workload

If you create a virtual machine with an existing workload, then your Location and Virtual Data Center will be automatically selected.

  1. In the Armor Management Portal, in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Hover over the plus ( + ) icon, and then click the virtual machine icon.
  4. Locate and select the desired operating system and operating system version
    • CentOS 6
    • CentOS 7
    • Ubuntu 14.04
    • Windows Server 2012 R2
    • Windows Server 2012
    • Windows Server 2008 R2
    • Red Hat 6
    • Red Hat 7
    • Ubuntu 16.04
    • Debian 8
    • Debian 9
    • Windows Server 2016
  5. Select the desired virtual machine based on your CPU and memory needs (GB).
    • You can click High CPU or High Memory to filter the list of virtual machines. You can also click Show More Options to see every virtual machine offering.
    • Armor labels virtual machines by CPU and memory features. For instance, 2x4 indicates that the virtual machine has 2 CPU and 4 GB of memory.
  6. In Name, enter a descriptive name for your virtual machine.
  7. In Workload, select an existing workload. 
  8. In In Workload Tier, select an existing tier.
    • To create and use a new tier, select New Tier, and then in New Tier Name, enter a descriptive name. 
  9. Under Access Credentials, note your username to access the virtual machine. 
  10. In Passwordenter a secure password to use to access the virtual machine. 
    • Your password must contain:
      • An upper-case letter
      • A lower-case letter
      • A number
      • A special character: ! @ # $ % ^ * ( ) { } [ ]
    • You can also click Generate Password to allow Armor to create a password. 
  11. (Optional) For additional storage, under Storage Substrate and Disk Size, select your desired storage, and then click Add Disk
  12. On the right-side menu, review the pricing information, and then click Purchase
  13. To view the status of your newly created virtual machine, in the left-side navigation, click Infrastructure, click Virtual Machines, and then search for your newly created virtual machine. 

After you create a virtual machine, Armor recommends that you:

  1. Create a firewall rule
    • By default, outbound and inbound traffic are blocked from virtual machines. To allow traffic, you must create a firewall rule. To learn more, see Firewall Rules.
  2. Download the SSL/VPN client.
    • To access the virtual machine, you must download the SSL/VPN client. To learn more, see SSL VPN.

Reboot, reset, or turn off a virtual machine

These instructions only apply to virtual machines in a Powered On status.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Locate and select the desired virtual machine.
  4. Next to Instance State, click the vertical ellipses. 
  5. Select and confirm the action: 
    • Power Off - This action will turn off your virtual machine.
    • Force Power Off - This action will forcefully turn off your virtual machine if Power Off does not respond. 
    • Shutdown Guest - This action will turn off the operating system on your virtual machine. 
    • Reboot Guest - This action will reset the operating system on your virtual machine. 
    • Reset - This action will reboot your virtual machine. 

Delete a virtual machine

There are two ways to delete a virtual machine. You can delete a virtual machine now or at the end of your billing cycle. 

Armor recommends that you regularly review, and possibly remove, virtual machines that are offline. These virtual machines may affect the data that appears in the Security Dashboard.

You can only delete virtual machines that are offline (Power Off). 

Delete a virtual machine now

If you delete a virtual machine before the end of the billing cycle, you will still be charged for the full amount.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Locate and hover over the desired virtual machine.
  4. Click the vertical ellipses.
  5. Click Power Off.
  6. Click Power Off again.
  7. Hover over the virtual machine, and then click the vertical ellipses.
  8. Click Delete.
  9. Mark Delete now.
  10. Click Delete VM.

Delete a virtual machine at the end of your billing cycle

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Locate and hover over the desired virtual machine.
  4. Click the vertical ellipses.
  5. Click Power Off.
  6. Click Power Off again.
  7. Hover over the virtual machine, and then click the vertical ellipses.
  8. Click Delete.
  9. Mark Delete at end of billing cycle.
  10. Click Delete VM.
    • In the Virtual Machines screen, a calendar icon will appear next to the virtual machine. You can hover over the icon to view the date and time that the virtual machine will be deleted. Times are displayed in UTC. 

Armor recommends that you configure your account to receive Technical notifications. This notification will remind you that your virtual machine will be deleted at the end of the billing cycle. This notification will be sent 72 hours and 24 hours before the event takes place.

To learn how to sign up for a notification, see Update notification preferences.


Resize a virtual machine

You can upgrade or downgrade a virtual machine. 

Upgrade a virtual machine 

When you upgrade, your virtual machine will be upgraded immediately. Your next bill will be pro-rated to reflect this upgrade.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Locate and select the desired virtual machine.
  4. Next to Instance Type, click Resize.
  5. Click Increase CPU / RAM.
  6. Select the desired virtual machine type, and then review the information on the right screen. 
  7. Click Resize VM.
  8. Click Resize VM again.

Downgrade a virtual machine 

When you downgrade a virtual machine, the changes will take place at the end of the billing cycle. You cannot immmediately downgrade a virtual machine through AMP. To immediately downgrade a virtual machine, please open a support ticket.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Locate and select the desired virtual machine.
  4. Next to Instance Type, click Resize.
  5. Click Decrease CPU / RAM.
  6. Select the desired virtual machine type, and then review the information on the right screen. 
  7. Click Resize VM.
  8. Click Resize VM again.
    • In the Virtual Machines screen, a calendar icon will appear next to the virtual machine. You can hover over the icon to view the date and time that the virtual machine will be downgraded. Times are displayed in UTC. 

Armor recommends that you configure your account to receive Technical notifications. This notification will remind you that your virtual machine will be downgraded at the end of the billing cycle. This notification will be sent 72 hours and 24 hours before the downgrade takes place.

To learn how to sign up for a notification, see Update notification preferences.  


Add disk space to an existing virtual machine

You can add the following types of storage to your virtual machine: 

Storage typeMinimum (In GB)Maximum (in GB)
RAW2502000
SSD10500
Fluid502000
  1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Locate and select the desired virtual machine.
  4. Next to Storage, click Manage Storage.
  5. Click Add A Disk.
  6. Select your desired Storage and Disk Size, and then click Add Disk



Move a virtual machine to a different workload

You can use these instructions to move a virtual machine from one workload into a different, existing workload. 

You cannot create a workload without a virtual machine. In other words, you cannot create an empty workload. If you have not created additional workloads, see Workloads.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure
  2. Click Workloads.

  3. Select the original workload that contains the desired virtual machine. 
  4. Hover over the desired virtual machine, and then click the vertical ellipses. 
  5. Click Move
  6. Select the desired workload and tier. 
  7. Click Move

Export virtual machine data 

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure
  2. Click Virtual Machines. 

  3. (Optional) Use the filter function to customize the data displayed. 
  4. In the bottom, right part of the screen, select the desired function, CSV or Export Usage

    • If you select CSV, then you have the option to export all data (All) or only the data that appears on the current screen (Current Set). 

    • Export Usage creates a spreadsheet that displays the number of hours that each host reported into Armor for the previous month. 

      FunctionData Displayed
      CSVHost Name, Provider, External Address, Operating System, Security State, Security Count, Health 
      Export UsageAccount ID, Provider Name, Account Name, Transaction Date, Unit of Measure, Billed Units, Resource Name, SKU, Product Name

Rename a virtual machine

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Locate and select the desired virtual machine.
  4. Hover over the gear icon, and then click the pencil icon. 
  5. In VM Name, enter a descriptive name, and then click Rename

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