Topics Discussed

Invoices, Billing Notification, Chat with Sales, Remove an User from Your Account, Email Notification for Phone Change, Phone Number, Security Questions, Reset a Password via SMS, Account Expiration after 90 Days, Expanded Log Retention, Remove Invited Users

Invoices NEW

In the Armor Management Portal (AMP), you can access the Invoices screen to view paid and unpaid invoices. Additionally, you can export invoices into a CSV file. 

For more information, see Invoices and Payments.

Billing Notification NEW

In the Armor Management Portal (AMP), you can now receive notifications for billing-related events. Specifically, you will receive a notification when an invoice has posted. 

For more information on how to receive notifications, see Configure notification preferences. 

Chat with Sales NEW

In the Armor Management Portal (AMP), you can now chat with Armor Sales. Armor Sales is available via chat from 8:00AM to 5:00PM Central Standard Time. 

To chat with Armor Sales: 

1. In the Armor Management Portal (AMP), in the top bar, click the chat () icon.

2. Select Chat with Sales. 

Remove a user from your account UPDATE

In the Armor Management Portal (AMP), you can now remove a user from your account. Previously, you were only able to disable a user. 

You must first disable a user, and then you can remove a user from an account. 

A user cannot remove himself/herself from an account; only account administrators can perform this action.

When you remove a user from an account, you will also disable their SSL/VPN account and MFA account. 

For more information, see Remove a user from an account.

Email notification for phone change NEW

When you change your phone number in the Armor Management Portal (AMP), you will now receive an email. This email will simply state that you changed your phone number. If you did not change your phone number, you should contact Armor immediately upon receiving this email. 

To learn how to contact Armor, see Subscribe to account notifications and contact Armor Support.

Phone number UPDATE

In the Armor Management Portal (AMP), the Phone Number drop-down menu in the User Information screen now contains the country flag and country code. Previously, this section only contained the country's abbreviation. 

In the Armor Management Portal (AMP), the User Details screen no longer contains an entry for Secondary Phone and Mobile Phone. Now, the screen simply lists one phone number entry.  

Security Questions UPDATE

In the Armor Management Portal (AMP), the Security + Authentication screen no longer contains the Security Questions section. 

Reset a password via SMS NEW

You can now choose to reset a forgotten password via SMS. Previously, you could only reset a forgotten password via email. 

To learn how to reset a password via SMS, see

Account expiration after 90 days UPDATE

A user account will be removed from the Armor Management Portal (AMP) after 90 days of inactivity. 

A user will not receive an email to notify that their account has expired. 

Expanded log retention UPDATE

In the Log Management screen, you can now expanded log retention for up to 13 months. Previously, to retain logs beyond 90 days, you had to contact Armor support. 

For more information about the log retention, see Configure log retention plan.

Remove invited users UPDATE

In the Armor Management Portal (AMP), you can now delete users that are in an invited status. Previously, you were unable to delete users that were in an invited status. 

This feature is only available to users with the Write Identity permission. 

For more information, see Remove a newly created / invited user from your account.