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Armor Knowledge Base

Topics Discussed

Operating System Availability and Fixed Instance Offerings

Windows

Operating System
  • Windows
Version
  • 2012 Datacenter
  • 2012 R2 Standard
  • 2012 Standard
  • 2016 Standard (Desktop Experience)
  • 2019 Standard (Desktop Experience)





Windows servers require a minimum of 2 CPU and 2GB of memory.

CPU

2

4

8

12

16

Memory (GB)
  • 2
  • 4
  • 6
  • 8
  • 12
  • 16
  • 4
  • 8
  • 12
  • 16
  • 24
  • 32
  • 64
  • 8
  • 16
  • 24
  • 32
  • 48
  • 64
  • 12
  • 24
  • 36
  • 48
  • 72
  • 96
  • 16
  • 32
  • 48
  • 64
  • 96










Linux

Operating SystemCentOSRHELUbuntu
Version
  • 7
  • 6 (Armor Agent only)
  • 7
  • 16.04








Linux servers require a minimum of 1 CPU and 2GB of memory.

CPU

1

2

4

8

12

16

Memory (GB)
  • 2
  • 4
  • 6
  • 8
  • 2
  • 4
  • 6
  • 8
  • 12
  • 16
  • 4
  • 8
  • 12
  • 16
  • 24
  • 32
  • 64
  • 8
  • 16
  • 24
  • 32
  • 48
  • 64
  • 12
  • 24
  • 36
  • 48
  • 72
  • 96
  • 16
  • 32
  • 48
  • 64
  • 96












Browser Support

The Armor Management Portal (AMP) supports the current version of the following browsers:

  • Chrome
  • Firefox
  • Internet Explorer
  • Safari
     

Armor cannot guarantee that previous versions will be supported.


Supported Ciphers

Documentation on supported ciphers can be found here. 



Armor recommends that you configure your account to receive notifications regarding important activity in your Armor Management Portal (AMP) account. 


Subscribe to Data Center Notifications

This topic only applies to Armor's private cloud users. 

You can use Armor's StatusHub page to review the status of Armor's infrastructure, as well as other Armor services, such as the Armor Management Portal (AMP).

Additionally, you can use StatusHub to receive notifications and updates regarding infrastructure outages.

  1. Access Armor's StatusHub page. 
  2. In the top menu, click Subscribe. 
  3. Select your desired notification method (Email, SMS, Slack, or Webhook), and then enter the corresponding information, such as your email address for the Email tab. 
  4. Select a notification type. There are two options.  
    1. To receive information about every Armor service, click All services. This option will send you information about: 
      1. All data centers
      2. Armor API
      3. Gen 4 portal (amp.armor.com)
    2. To receive information about specific Armor services, click Selected Services. 
      1. Next to Choose services, click Select.   
      2. Click the desired data center, and then click Select to receive information for every infrastructure component for that data center.  
  5. During an unexpected outage (or incident), you may receive multiple updates regarding the status of an outage.
    • To receive multiple updates during an outage, select OFF for Do not notify on intermediate incident updates.
    • To simply receive one notification regarding the beginning of an outage, and then one notification regarding the completion of an outage, select ON for Do not notify on intermediate incident updates.
  6. Click Subscribe. 


Configure Notification Preferences in AMP

Armor recommends that you configure your account to receive notifications for Account, Billing, and Technical events. These notification preferences do not relate to support tickets.

To update your notification preferences for support tickets, see  Support Tickets.

Account

You will receive a notification when:

  • A password expires in 14 days.
  • A password expires in 7 days.
  • A password expires in 24 hours.
  • A password has expired.

Billing

You will receive a notification when:

  • An invoice has posted. 
  • An invoice is past due (2, 10, 15, 25, and 30 days).
  • A payment method will soon expire (1, 15, and 30 days).

You can configure a user to become the primary billing contact for an account. This user will receive billing notifications. Additionally, this user will be listed in the Bill to field in an invoice. 

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account.
  2. Click Users. 
  3. Locate and hover over the desired user. 
  4. Click the vertical ellipses. 
  5. Select Set as Primary Billing Contact. 
  6. Click OK. 

Technical

You will receive a notification when:

  • A virtual machine will be deleted or downgraded.
  • CPU, disk, and memory utilization is at more than 90% for 5 minutes.
  • Ping, SSH (Linux), or RDP (Windows) fails for 5 minutes.









You can only change the notification preferences for your own account. You cannot change the notification preferences for other user accounts.

  1. In the Armor Management Portal (AMP), in the top, right corner, click the vertical ellipses.
  2. Click Settings. 
  3. Click  Notification Preferences.
  4. Use the slider to make your desired changes. 
    • Select Alert to receive notifications in the top bar in the Armor Management Portal (AMP). 
    • Select Email to receive notifications through email. 
    • You can select both notification options.
  5. Click Update Notification Preference to save your changes. 




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